Recognizing donors is a powerful engagement tool. You’ll work with our VP Philanthropy Operations to develop donor recognition opportunities and strategies that contribute to the successful solicitation of major and transformational gifts.
If you’re a non-profit professional and love:
- Inspiring and delighting donors
- Deepening personalization of donor engagement, stewardship, and communication
- Embracing technology
- Finding creative solutions
This role is for you.
“The Ottawa Hospital Foundation is supported by thousands of donors each year. And you’ll help celebrate their philanthropy – past and future – by coordinating naming recognition and stewardship opportunities for our new Hospital that surprise and delight our major gift donors. We need a creative and thoughtful non-profit professional to curate unique and memorable donor experiences. If you’re a problem-solver who takes pride in wowing donors, we want you to apply!”
We want YOU by our side to help transform the future of healthcare.
“Donor recognition and stewardship is much more than plaques and unveilings. It’s a highly individualized process that encompasses all the strategies that build close relationships with donors. Our 15 in-house fundraisers need a full-service donor relations team to execute the most appropriate recognition and stewardship activities for each gift we receive. It’s a great opportunity for a seasoned fundraiser, or non-profit leader who is looking to support a program within a transformative campaign.”
POSITION SNAPSHOT
Position Type: Full-time Permanent (37.5 hours per week)
Managed by: Senior Officer, Donor Recognition and Stewardship
Number of Vacancies: 1 vacancy
Number of direct reports: 0
Annual Salary: The salary range for this position is $53k-$77k, with a current hiring range of $53k-$67k
Experience: This role is for experienced non-managers with at least 4 years of relevant experience in philanthropy, relationship building and/or project management.
Vacation: 4 weeks per annum
Pension and Medical Benefits: Includes medical benefits (semi-private hospital, extended health care, vision care, dental care); life insurance; employee and family assistance program; defined benefits, pension, and more.
Location: Hybrid work-place options available.
Transportation: A driver’s license/access to a private vehicle is required for this role.
Languages: English essential, French is considered an asset.
Software: Proficiency with Microsoft Office (Outlook, Word, Excel) and ability to learn new software, particularly Wrike (project management), Raiser’s Edge (CRM database)
Deadline to Apply: We will start reviewing applications on August 6th, and will continue reviewing applications and conducting interviews on a rolling basis. We therefore encourage candidates to apply early.
Questions?
Feel free to schedule a call with Kristen Shier, Human Resource Officer, at TOHF‑jobs@toh.ca
Read on to learn more about us and the future you.
OUR MISSION: THE CAMPAIGN TO CREATE TOMORROW
The Ottawa Hospital Foundation has launched the historic $500 million Campaign to Create Tomorrow, a multi-year campaign to support the construction of a new state-of-the-art hospital on Carling Avenue, as well as world-leading medical research. It’s the largest ever fundraising campaign in our region’s history, representing an ambitious vision for the future of healthcare.
The Campaign to Create Tomorrow already has overwhelming community support. Our team of fundraisers have raised $331m since launching the campaign 5 years ago, which includes some of the largest-ever donations in our city’s history.
“I came from the private sector and was lacking fulfillment. My job was focused on the bottom-line – to make money for a corporation. The Foundation was a welcome change. I connect with the cause, and my work actually matters.”
What Would My Job Look Like?
- Under the direction of the Senior Officer, Donor Recognition and Stewardship, work as a liaison between our in-house fundraisers and the Ottawa Hospital to confirm and fulfill donor recognition opportunities at our existing campuses for every major gift donor who seeks recognition. Recognition opportunities could apply to both physical (plaques, donor walls, etc.) and virtual assets (digital wall).
- Work with external vendors to source donor plaques and coordinate their installation.
- Work with fundraisers to plan/coordinate smaller-scale stewardship events at the General Campus, such as plaque unveilings and ribbon cutting ceremonies.
- Assess and maintain the inventory of the existing Civic campus.
- Track and implement all Digital Wall updates and registry coding.
- Oversee Wrike (our project management software) to manage the team’s workflow and create process efficiencies. This includes using Wrike as a project management tool to track deliverables, assignees, deadlines, progress, and risk for discrete deliverables.
- Update Raiser’s Edge (our CRM database) to update all coding and tracking with accuracy and attention to detail, in a timely and efficient manner.
- Contribute to our overall donor stewardship strategy and stay informed of best practices and industry emerging trends.
- Provide occasional in-person coverage while working the reception area of our offices at the Civic Campus, General Campus, and the Irving Greenberg Family Cancer Centre.
Knowledge, skills, abilities
- Relationship building, consensus building, and problem solving is key as the successful candidate will bridge the interests of numerous partners, including our in-house fundraisers (who represent the interests of our donor), and The Ottawa Hospital (who own physical assets that we offer to donors). They will also collaborate with our in-house events team and various vendors.
- Tact, maturity, and diplomacy, among their colleagues (fundraisers, our marketing team, our finance team etc.) and external partners (donors, vendors, The Ottawa Hospital etc.).
- A first-hand understanding of philanthropy and the fundraising cycle is essential as the successful candidate will have to surprise and delight donors.
- A creative mindset, and an appetite for learning about emerging industry trends (to ensure that our recognition and stewardship programs meet or exceed market standards).
- The ability to understand and adhere to policies to ensure consistency and equity between donors, including but not limited to the Donor Recognition Matrix.
- Project management skills, to ensure that nothing falls through the cracks.
- Superior communications skills, to ensure clear and concise messaging.
- Tech savviness, and the desire to optimize software and related processes.
- Raiser’s Edge and Wrike experience would be considered an asset.
Operational requirements:
- Willingness and ability to work outside of regular business hours when needed.
HOW TO APPLY
Please forward your resume and cover letter outlining your experience, salary expectations and why you think you would be a suitable candidate for this position to TOHF-jobs@toh.ca. Your application should be submitted in PDF format and should use the following title: Firstname_Last Name_Donor Recognition and Stewardship Officer.
The Ottawa Hospital Foundation values diversity and embraces an organizational culture that is inclusive and free of bias and discrimination. The Foundation is committed to a board and staff that is comprised of talented and dedicated individuals with a diverse mix of expertise, experience, skills, and backgrounds.
We would like to thank all applicants in advance and advise them that only candidates selected for an interview will be contacted.
