Shelley with her mother, Marcella.

The mother-daughter bond is special. For some, it’s a connection that can rival any close relationship — an unconditional love. That’s certainly the case for Shelley and her mother, Marcella. That relationship was so special that Shelley decided to leave a gift in her will to The Ottawa Hospital — a gift that will ensure the love she has for her mother will live on through future generations of healthcare.  

Both women have experienced care at our hospital for decades, and this gift seemed like a natural way for Shelley to say thank you and help others in the future. “My mom is my inspiration,” she says. 

When Shelley was young, the family was living in Southern Ontario and she was diagnosed with scoliosis — a sideways curve of the spine that is most often diagnosed in adolescents. “I initially was cared for by SickKids in Toronto. I was involved in an experimental treatment, and over time it didn’t work and the condition progressed,” explains Shelley. 

The family moved to Renfrew and as her condition worsened, Shelley was referred to the Civic Hospital in 1983 she was just 13 years old. 

She needed spinal corrective surgery and a spinal fusion. “wasn’t in pain, but because the spine was curving, it pressed on my lungs so I would lose my breath easily. It also caused a visible deformity in my back that could lead to chronic pain in the future, so I didn’t want to go through that,” explains Shelley. 

Early introduction to healthcare

With her parents by her side, she was introduced to Dr. Gordon Armstrong, a renowned orthopaedic surgeon who was well known for his work and innovations in scoliosis treatment, including for children with scoliosis like Shelley. I remember the surgery so well. He had white, white hair and I remember thinking he was old, but he was probably 50,” she laughs.

“He had such an amazing sense of humour and he put me at ease. I remember how kind and how reassuring he was because it was a risky surgery.”

— Shelley

The details of the hospital stay are still vivid for her, despite the fact it was 40 years ago. “I can see the room I was in, along with the nurses and the orderlies. There was one orderly I had a crush on, and I’d ring the bell sometimes, so he’d come back in,” laughs Shelley. 

Once the surgery was complete, this young teen now had rods in her back along with hardware — and she dubbed herself a bionic woman. The surgical technique was new at the time. It was called the Luque Rod method, where specialized wires attach each vertebra around the rods — an extraordinarily delicate procedure, recalls Shelley. 

The success of this surgery allowed her to grow up and have what she describes as a great life thanks to the care she received.  

In her twenties, she travelled through Europe exploring Britain, Scotland, and Wales. But she never forgot the impact Dr. Armstrong had on her life. “I was doing some research recently and I came upon an article about him. I learned he had been awarded the Order of Canada in 2001. It came full circle for me and the impact he had on orthopaedic surgery in Ottawa and patients with spinal issues, like me.” 

A lifetime of care at The Ottawa Hospital

While she did enjoy travelling, she was always drawn back to Ottawa, where she eventually moved — drawn back home to her family and her mom. “I wanted to go into natural medicine, but I developed chronic fatigue syndrome and fibromyalgia so I couldn’t continue my career,” says Shelley. “I would, however, need the services of The Ottawa Hospital throughout my life, and my mom did too.” 

Shelley was diagnosed with fibromyalgia in 2004, and then in 2009, she was admitted to the Civic Campus with sepsis. “I had the most amazing care. It was a type of situation where I could have passed away, but the staff were angels watching over me.” 

And when it came to people watching over her, of course, Marcella was always there for her daughter — lending support through these difficult times. The two women faced health challenges over the years, in fact, they were both diagnosed with celiac disease. However, it was just another way to bond as they would often seek out new gluten-free recipes to make together — they especially liked finding new desserts.

Then in 2020, the family received devastating news — Marcella had cancer. She was diagnosed with stage 4 neuroendocrine cancer. Then, not long afterward, she learned she had esophageal cancer.

“This was all during the pandemic, but the team was ready, and my mom got the care that she needed. They were always there for her,” says Shelley. 

Marcella’s care included chemotherapy and radiation — she pushed through the treatments, but sadly passed away in February 2022 at the age of 77. “She was my best friend. She fought hard — she lived one year and seven months, which was good considering how advanced the cancer was when it was discovered.” 

Marcella all bundled up for a walk the first winter she was on chemo.

A legacy gift in memory of a devoted mother

Living a modest life, Shelley reached out to our Foundation team to ask how best she could create a legacy. She wanted to do something to recognize her mother’s life, her mother’s interests, as well as their special bond. “We talked all the time; it was probably me talking the most — we shared everything. She was my confidante,” says Shelley with a smile. 

After she lost her mother, Shelley started thinking about her own mortality — which was not something she’d done in her 30s and 40s — and what would happen when she was gone. With her lifelong interest in medicine, and considering the years of care our hospital provided not only her mother but also herself, Shelley decided to leave a gift in her will — a gift to honour her mom.  

“My mom is the reason why I want to give to the hospital, because she was always a passionate advocate for patient care and healthcare, even when she was sick,” she says.

“This gift will honour my mom, her life, and her spirit. I always think about my mom when it comes to this gift.”

— Shelley

The future of medicine also inspired Shelley. She reads the regular updates from the hospital and our Foundation about the future of healthcare, and she wants to be a part of that — supporting the next generation of care.  

“The new hospital campus being built is going to be amazing, beautiful, and state-of-the-art. I have a lot of family that live in the surrounding areas of Ottawa, and they come to the hospital for care — some are three hours away,” explains Shelley. “This hospital is serving so many people in such a wide area. I have cousins and second cousins who are having children now, so it’s like I’m helping my family in the future by leaving this gift.”  

Inspired by plans for the new hospital campus and research

Marcella at the General Campus receiving emergency radiation for a tumor on her cervical spine.

When she thinks of the new campus, it also makes her reflect on her stays at the Civic and how different it will be for patients in the future. “The single rooms and places where family can stay overnight, it’s just incredible. I don’t want to be in the hospital in the future, but if I must be, that sounds like the best care and space.” 

The advances in medicine and research happening in her hometown are not lost on Shelley. As someone who’s always had an interest in this field, she keeps up with the latest developments from our hospital, and the impact of the work never ceases to amaze her.  

“Ottawa is a relatively small metropolitan area, but we’ve got this huge hospital and all these world-renowned surgeons, doctors, and researchers right here. So, for me, I think that’s amazing.”

“The Ottawa Hospital is a teaching and research hospital, and that inspires me to give because of the many innovations — so much is on the cusp of discovery and it’s exciting.”

— Shelley

And by leaving this gift, she’s ready to help be a part of the future of healthcare. A decision that is dedicated to her mother — a woman who left a loving imprint on her that will never fade. “Mighty Mouse was my nickname for her — she was tiny, but she was the strongest person I’ve ever known.” 

A CANCER JOURNEY

Music leads Caleb Fagen through his journey with Hodgkin’s lymphoma

Published: February 2024

Music is huge a part of Caleb Fagen’s life — you could say he lives and breathes it. When the university student started to feel rundown in the summer of 2021, he thought he had been pushing himself too hard. Soon though, he was diagnosed with Hodgkin’s lymphoma. It was shocking news for this young man and his loved ones. 

“I was completely unprepared when I heard the diagnosis. I was shocked.”

— Caleb Fagen

Earlier that year, Caleb was attending uOttawa for his undergrad in music, he was teaching private music lessons and was a part of the school’s choir — something that brought him great joy.  

“I was very focused on school. It was the hardest year of my undergrad, especially with the pandemic. I practiced three to four hours a day on the piano — I was working hard,” explains Caleb.  

In addition to feeling rundown, he had also become anxious and depressed, and he wasn’t eating well.  

“I was completely unprepared when I heard the diagnosis. I was shocked. I was so focused on school and music that all I wanted to know was how I was going to be able to practice, and how was school going to work?” remembers Caleb. “I didn’t want to lose the momentum that I gained.”

Caleb with his partner Jane. 
Caleb with his partner, Jane, after they both shaved their heads in anticipation of his chemotherapy treatment. 

Shocking diagnosis of Hodgkin’s lymphoma 

Hodgkin’s lymphoma begins in a patient’s lymphatic system — that’s part of the body’s germ-fighting immune system. The white blood cells grow abnormally and can form growths (tumours) throughout the body.  

Once Caleb digested the news, there was acceptance. He credits a great deal of that to his incredible support system, including his parents, his brother, and his partner, Jane.  

“My dad came to all my chemo treatments and took time off work to be there with me, and mom was a huge support. My partner lived with me through a lot of this too, it really helped, and it brought a lot more love to this scary situation.”

The first course of action was chemotherapy, and those treatments went from October to the end of March 2022. Caleb maintained some online courses during this period, and overall, he got through the treatment fairly well. That spring he travelled to Italy, resumed working, and even thought about plans to finish his degree. 

Caleb with his family on vacation in Italy. 

A stem-cell transplant the next level of defence 

By late summer of 2022, just one year after his initial diagnosis, a PET scan showed the disease was refractory. That means while it appeared Caleb initially responded to treatment, the cancer had returned.  

The next step was a stem-cell transplant — a process that began in September. “It was quite an ordeal. I went through a few rounds of chemo, and then the stem cell collection. That was followed by the harsh conditioning chemo treatment to wipe my system clean. I felt like a walking zombie. I was very feeble,” explains Caleb. 

Caleb playing the accordion at his home. 

“The team was really good. There was a time when I had to be an inpatient and I was treated well. They told me it would be difficult post-transplant, but it would get better.” 

— Caleb Fagen

It was Halloween when he received his stem-cell transplant. He credits his care team at The Ottawa Hospital for helping him through a very difficult period. “The team was really good. There was a time when I had to be an inpatient and I was treated well. They told me it would be difficult post-transplant, but it would get better.” 

Caleb describes the following month as the worst of his life. “There were times in November when I lost my sense of taste. My tongue felt like it was a rock, it felt stiff and hard, and my appetite wasn’t good. That was just one example,” remembers Caleb. “It was a traumatizing time. I had a psychologist and support to help me work through things and to focus on breathing and to stay calm.”

Cancer and the mental health journey 

The Cancer Centre’s psycho-social oncology program was established to provide patients like Caleb the support needed to help cope with the many challenges associated with cancer and its treatment.  

One person who was an integral part of helping Caleb during this challenging time was social worker Izabela Uscinowicz Valdivia. “Isabela was terrific. I was with her since before my transplant. She was there during the really bad times. We developed a great relationship,” says Caleb. 

He also credits his hematologists Dr. Manika Gupta, who started this journey with him, and Dr. David Macdonald, who currently cares for him.   

Gradually, things started to improve for Caleb, but he admits it was a slow process. By December, he was regaining strength both mentally and physically, and he sat down to play again. “That was a great moment when I was able to start playing the piano. I missed it.” 

Looking to the future  

Because of the high risk of relapse, Caleb started a new chemo treatment in December, which occurred every three weeks and only ended on October 27, 2023. It was then that Caleb was able to ring the bell at the Cancer Centre to mark the end of his treatment.  

Today, he’s back at school in-person part-time, with two more courses left to get his degree. He’s also writing music for himself and teaching again.  

“Physically I feel a lot better. I want to start exercising more to build up my strength, but I’m in a better place. I’m still dealing with mental health issues. I have a counsellor, but I have fewer things to say, so that’s good,” Caleb says with a smile. 

Now 23, Caleb’s recent scan showed he’s in remission, however, he continues to be monitored closely with an ultrasound and then another PET scan coming in the next six months. In the meantime, he’s making plans. He hopes to travel to Portugal in 2024, and long term, he wants to continue sharing his love of music with others by opening his own music school — a dream he hopes to see become a reality one day.


The Ottawa Hospital is a leading academic health, research, and learning hospital proudly affiliated with the University of Ottawa.

A CANCER JOURNEY

Diagnosis of Hodgkin’s lymphoma stops Heba Haidar in her tracks 

Published: February 2024

At age 33, and with three children under the age of five, Heba Haidar was making big plans in the spring of 2022. She and her husband were planning an eight-week trip back to Lebanon to see their family — it would be the first visit since before the pandemic. Two of her three children would meet their grandparents for the first time. But everything came to a grinding halt when Heba learned she had Hodgkin’s lymphoma.  

The first red flag came when Heba noticed random swelling in her neck. Her doctor ordered an ultrasound, and the results were inconclusive. The swelling went away on its own. “My doctor suggested I see an ear, nose, and throat (ENT) specialist at The Ottawa Hospital,” explains Heba. “Not long after I got that referral, I noticed a lump in my neck below my collarbone, but I had no other symptoms.” 

Five days before the family’s long-awaited trip, Heba met with the ENT specialist who ordered a biopsy. The results would be available in five to seven days — by that time, Heba and her family would be in Lebanon.  

“I left it to fate. I decided we’d still go on the trip, but the day before we were supposed to leave, I got the call,” remembers Heba. “My ENT doctor gave me the news over the phone knowing I was leaving. The results showed a malignancy, but not enough to give me a diagnosis.”  

Diagnosis of Hodgkin’s lymphoma flips world upside down 

Suddenly, Heba’s life was flipped upside down. “There was panic. I was in complete shock.”

“There’s no road map to navigate this news. The first thing we did was unpack for our trip.”

— Heba Haidar

Then, with the trip cancelled, Heba was thrust into a series of appointments, including tests and scans to pinpoint the diagnosis. At the time, she was on maternity leave as manager of a medical clinic — she was nursing her nine-month-old and caring for her other two children who were four and five years old. They all relied on her 24/7. 

Just two weeks after she was supposed to leave on her trip, Heba was diagnosed with Hodgkin’s lymphoma and referred to the hematology team at The Ottawa Hospital where next steps were discussed and the roadmap for treatment put in place.  

Heba during her treatment at The Ottawa Hospital. 

“That period from diagnosis to treatment plan is probably the worst period a patient can go through because everything is unknown, and your mind goes wild — wondering what’s going to happen,” says Heba. 

Both Hodgkin’s lymphoma and non-Hodgkin’s lymphoma form in the white blood cells. Those cells are called lymphocytes, and they are an important part of the body’s germ-fighting immune system. The difference between the two can only be seen under a microscope and depends on whether a particular type of cell called Reed-Sternberg is detected. If it is, then the lymphoma is classified as Hodgkin’s. If it’s not, then it’s diagnosed non-Hodgkin’s lymphoma. Hodgkin’s lymphoma is generally diagnosed at an earlier stage.  

Six months of chemotherapy with three young children at home 

Since Heba’s cancer was stage 2, her hematologist, Dr. Melissa Toupin, started her on four to six months of chemotherapy starting in mid-June. A scan in early August 2022 showed she was in remission. However, Dr. Toupin recommended she continue with a full six months of chemo to give her the best possible chance to avoid a recurrence. 

Heba described every round of chemo as a challenge. “Something that was just foreign to me two months ago was now a regular part of my life. It took me some time to come to terms with the extension of treatment, but knowing my scans were clear, it helped.” 

She also turned to our psycho-social oncology program for support. She did several sessions to help with the mental side of the cancer treatment. Over the next few months, she stayed active by walking, weightlifting at home, and of course, being a mom didn’t stop. 

Then on November 16, 2022, Heba rang the bell, signifying her final treatment. She described the moment as surreal and amazing. “It was kind of like a double-edged sword. There was relief, but then there was the whole realization of what I just went through,” remembers Heba. “I was in survival mode and then just like that, treatment was done. There was also that safety net when I was going to the hospital regularly. Now the safety net was removed. I worried about recurrence and what would happen to me.” 

Desire to give back and support groundbreaking research 

During her treatment, Heba was reflecting on the hospital’s care team that surrounded her, and she wanted to give back. She started a fundraiser with a goal of $10,000 to support cancer research at The Ottawa Hospital. “I wanted to raise awareness for the work The Ottawa Hospital is doing.”

“We have groundbreaking research right here in Canada, right here in Ottawa, and I wanted people to know about that.”

— Heba Haidar

Today, Heba is doing well and in a good place. That special trip back home finally happened in May 2023. In the midst of her treatment, it was hard to imagine the trip, but she remembers what a nurse said one day. “She said by next year, it will all feel like a bad dream.” 

It also gave her a whole new perspective on life and the hospital. “At 33, I didn’t think about The Ottawa Hospital other than giving birth to my son. Even with my background in healthcare, my thoughts of the hospital were about having babies – happy thoughts. But now I think of the team and the compassionate people. They saved my life. They save lives and prolong lives.”  

Heba preparing a lemon poppyseed loaf in her kitchen. 

The Ottawa Hospital is a leading academic health, research, and learning hospital proudly affiliated with the University of Ottawa.

Published: January 2024

When Sean Heron attended Nipissing University in North Bay, he was in his element. This avid hiker enjoyed the area’s countless hiking trails and being outdoors. However, he also started to notice a shift in his mental health. That shift would eventually bring him back home to Ottawa and lead him to The Ottawa Hospital’s mental health team and a diagnosis of schizophrenia. 

It was during Sean’s first year in North Bay that he started to have mental health challenges, including intrusive thoughts, diet and sleep disruptions, and waning trust in others. He realized something was wrong and took the initiative to get checked at a local hospital, where he was diagnosed with borderline personality disorder and PTSD. But Sean wasn’t convinced by this assessment. “I did my research, and I realized that what I had was nothing close to what those conditions were described as. But I kind of left it at that and just continued with my life,” explains Sean. 

When things didn’t improve, he left school and North Bay and returned home to his parents’ house. He got a job in the grocery industry, but in 2021, he started to hear voices at home and at work. “One day when I was at work, I asked a colleague if they heard the same thing, because I couldn’t believe that I was hearing these things,” says Sean. “It was kind of concerning.” 

Sean’s parents were more than a little concerned. “I could always see it in their faces that they were so worried — it was hard on my parents,” remembers Sean. “There were times where I lashed out. I started yelling at them because in my head, I had this delusion that they were part of this — part of the reason why I was feeling this way. I never talked to them like that before, so it was out of character for sure.” 

Sean described the voices as high pitched. “It didn’t sound like human voices. It was like a dog whistle sort of thing. I would hear full sentences.” 

Sean (left) with his family at Nipissing University.

Discovering the hospital’s On Track: First Episode Psychosis Program

Concern over what was happening eventually brought him to The Ottawa Hospital’s Emergency Department at the Civic Campus. Our mental health program provides early diagnosis and treatment of severe mental illness. With two psychiatric emergency services and 96 acute inpatient beds, our hospital is the largest provider in the region for acute mental health care and often the first place those experiencing a mental health crisis in our city will turn to for help. When Sean arrived, he was introduced to On Track: The Champlain First Episode Psychosis Program.

"Something important to recognize about schizophrenia is one of the first things that happens is people lose the ability to recognize there is something going wrong."

— Dr. Sarah Brandigampola

Read our Q&A with Dr. Brandigampola

Dr. Sarah Brandigampola, a psychiatrist at The Ottawa Hospital, recalls when she first met Sean. “He was very ill. He was lucky to have parents who knew something was going on and were trying to get him some kind of help — there were safety concerns — but up to that point he was told he wasn’t right for certain clinics,” explains Dr. Brandigampola. “So, by the time we met, Sean had been sick for at least a year, if not longer.”

It was February 2022 when Sean was diagnosed with schizophrenia — he had what’s described as auditory hallucinations, according to Dr. Brandigampola. “The experience of hearing people speak to you, even when you’re alone — it’s very distressing. Something important to recognize about schizophrenia is one of the first things that happens is people lose the ability to recognize there is something going wrong.”

This is known as a neurological phenomenon called anosognosia. “When people have anosognosia, it doesn’t matter how much you tell them the voices aren’t real or you’re not being followed, they can’t comprehend that,” explains Dr. Brandigampola.

It turns out, Sean’s early symptoms began when he was in North Bay. His first symptoms were very similar to depression, he couldn’t focus and started losing motivation to go to school and going out with friends. Dr. Brandigampola says this is very typical for the early stages of schizophrenia — people start to isolate themselves and lose interest in things. That can go on for months or years before the voices or delusions begin. It’s at that point, many people turn to drugs or alcohol to help alleviate that pain. That’s exactly what happened in Sean’s case.

Almost a sense of relief with diagnosis of schizophrenia

The diagnosis brought almost a sense of relief to Sean. “It was like this validation — that you’re not alone. It is a known condition and there was help available, so really, it was a relief.” 

"It was like this validation — that you're not alone. It is a known condition and there was help available, so really, it was a relief.”

— Sean Heron

Now that Sean was enrolled in the On Track program, he had a full team of professionals ready to help him. As Dr. Brandigampola explains, it’s a recovery focused program. Remission is a step in the process to eliminate the symptoms, but recovery is the goal — to get the patient’s life back on track in terms of school, work, relationships, and hobbies. “We want them living a life that has meaning to them and where they’re pursuing their goals.”

The first step in the treatment is a medication to help quiet the voices. This can take some time to achieve, but Sean responded well. Things significantly improved when he went from oral medication to a monthly injection — it’s long-acting and patients don’t run the risk of forgetting to take a pill daily.

Sean and his dog.

Once he began medication, the next step was to work on the basic structure of his day, because Sean had been spending all of his time alone. That’s where his recreational therapist came into the picture. Patients like Sean are introduced to a variety of interest groups to help them reintegrate into social settings. There are groups for walking, sports, education, and a general recreation group. “Sean was interested in those groups, and that was a way for us to get him out of the house,” according to Dr. Brandigampola.

Full team assembled to assist

Another member of Sean’s team included a neuropsychologist, who did cognitive assessments. This helped prepare Sean for a goal that was very important to him — returning to school.

Incredibly, in September 2022 — only seven months after his diagnosis — Sean enrolled as a part-time student at Carleton University majoring in psychology. “Given just how sick he had been and how he had been isolated for a long time, the groups helped get Sean active again and helped motivate him to ask himself, ‘What else do I want?’” explains Dr. Brandigampola.

Occupational therapists also helped set Sean up for success. “Melissa was my occupational therapist and she helped me get to where I needed to be to start school. She helped me set up appointments with academic advisors to see what kind of credits I needed to continue with. She even helped me pick my courses,” says Sean.

Maeve Blake is a social worker at The Ottawa Hospital.

The team is also made up of 10 primary clinicians — five registered nurses and five social workers. Maeve Blake, a social worker, was one of Sean’s clinicians in his first 18 months of the program. Her role was to oversee, counsel, and support patients like Sean throughout the program. “The primary clinician works closely with the patient and their family if they’re open to that. We can provide psychoeducation about schizophrenia, what recovery can look like, how clients can promote their own recovery, and what helps in terms of lifestyle changes, social supports, substance use — all those kinds of things,” explains Maeve.

How to set patients up for success?

Small goals are set for the patient to help put them on a path for success. “A big piece of the work that I did with Sean early on was behavourial activation. We worked on activity schedules and addressed how his substance use at the time was getting in the way of his recovery and his goals,” explains Maeve.

“Sean wanted to go back to school and finish his degree, so that’s what we worked on. At On Track, we focus on what’s important to the client,” says Maeve. “It’s not about us imposing goals on them but about getting to know them as individuals — help me understand your life and what’s important to you.”

There are common themes within patients, but it’s very much a uniquely tailored approach based on each patient’s needs, according to Maeve.

Sean with his family.

The first year of the program focuses on getting people well and stable, while the second year is about setting goals and helping the patient work towards them. Then by the third and final year, the care team can start to take a step back with a goal of transitioning the patient back to their family doctor.

This specialized program has worked incredibly well for Sean, who is currently in his second year of the program. Maeve says he’s always been internally driven to get better, and she admits that’s not always the case with some patients. “What was lovely to see as Sean’s symptoms became better controlled was how warm and genuine he is. Watching his true personality re-emerge was wonderful and uplifting.”

"This is a young man who got his life back. It’s a family that got their son back. It shows that these types of interventions work.”

— Maeve Blake
When it comes to seeing patients improve, Maeve is quick to point to the scope of the program, and she gives full credit to the patient’s commitment. “The wrap around supports that we offer in addition to psychiatry care are phenomenal. I can’t think of any other program that gives this comprehensive and holistic approach. This is a young man who got his life back. It’s a family that got their son back. It shows that these types of interventions work.”

“I don't know where I would be without this program.”

Today, Sean is 25 and continuing his studies part-time. He still loves playing video games and in the warmer months, you’ll find him biking and hiking — he loves the outdoors. He also continues with the On Track program — a program he’s truly grateful for. “It’s like a gift really. I don’t know where I would be without this program.”

"This is world-class care, and this is what I would want for everybody — certainly my loved ones.”

— Dr. Sarah Brandigampola

Dr. Brandigampola is quick to point out that the program does take self-referrals, so if people have concerns about themselves or someone they care about, they can always call the On Track program and arrange a consult.

For Sean, treatment will be lifelong, but as he gets older, Dr. Brandigampola is hopeful new research advancements — including advancements made at The Ottawa Hospital — will provide patients like him more options.

But for now, this program is an important steppingstone. “This is a critical program for patients with schizophrenia. This is world-class care, and this is what I would want for everybody — certainly my loved ones.”

If someone needs help:

Anyone can self-refer to www.accessmha.ca. This is a centralized place to get access to any mental health care (substance use, anxiety, depression, etc.) in Ottawa. The Crisis Line number is: 1-866-996-0991

Content Warning

This story contains information about eating disorders including anorexia and bulimia.

The long-term effects of the COVID-19 pandemic are only now starting to come to light, but mental health is certainly one area impacted the most, including an escalating demand for our eating disorder services, according to Dr. Ruxandra Antochi, Medical Director of the Eating Disorders Program (EDP) at The Ottawa Hospital.

With the help of the Ontario Ministry of Health Roadmap to Wellness, our hospital will work to fill critical gaps in the care of patients with eating disorders, particularly in youth. The EDP is a multidisciplinary program that provides treatment for people with eating disorders such as anorexia nervosa and bulimia nervosa.

“In some ways, the pandemic has increased access to care for patients by taking down the geographical barriers, because virtual care can be accessed from everywhere. Before the pandemic, patients who traveled from elsewhere had to pay for a hotel to stay nearby and be able to attend the Monday through Friday program.”

— Dr. Ruxandra Antochi

It traditionally serves patients in the eastern Ontario region. As Dr. Antochi explains, with services stretched since the pandemic, our EDP has welcomed patients from right across Ontario. “In some ways, the pandemic has increased access to care for patients by taking down the geographical barriers, because virtual care can be accessed from everywhere. Before the pandemic, patients who traveled from elsewhere, had to pay for a hotel to stay nearby and be able to attend the Monday through Friday program.” So, while virtual care is more accessible to patients, the increase in patients also puts increased pressure on the program and staff providing the care.

“When I was growing up, I always wanted to be someone else or look a certain way.”

— Hannah Hotzwik

Eating disorder warning signs

  • Unusual preoccupation with weight, food, calories, nutrients, dieting, or exercise
  • Eliminating certain foods or restricting whole categories of food
  • Abnormal, antisocial behaviour when eating with others
  • Strict food rituals (different foods can’t touch, eating only one type of food etc.)
  • Skipping meals or only taking small portions
  • Noticeable weight fluctuation
  • Stomach issues and complaints (reflux)
  • Menstrual irregularities (missing periods)
  • Poor dental, skin, hair, or nail health
  • Extreme mood swings
  • Trouble concentrating
  • Dizziness when standing

Seeking help during the pandemic

Originally from the Toronto area, Hannah Hotzwik is 20 years old and has been attending Carleton University for two years — in the midst of a pandemic like many other students. Hannah explains she always had body image issues, but the isolation of the pandemic amplified her mental health problems. “When I was growing up, I always wanted to be someone else or look a certain way. Then in the beginning of 2021, I first noticed that this might be an eating disorder. I had some health issues in late 2020 that caused me to lose my appetite, so I wasn’t eating as much and while I didn’t initially think, I’m going to be skinny, it turned into that,” says Hannah.

It wasn’t long before Hannah realized she was looking skinnier and “the way she always wanted to look”. It tied back to the 19 years she spent believing that thinner was better. She then became hyper-aware of what she was eating, her calorie intake, and her activity level. She recalls it being a stressful time and then the situation started a downward spiral. “I had returned to residence in 2021 after the holidays before any of my roommates. I remember thinking this is the perfect opportunity. Nobody will know I was eating as little as possible,” recalls Hannah.

When Hannah’s roommates eventually returned, they were concerned because she was looking very thin. She eventually confided in them saying she may have an eating disorder. A few months later, Hannah was seeking a referral to the EDP at The Ottawa Hospital.

By May, Hannah had her first appointment with Dr. Antochi, who recommended her for the day hospital program, however, the wait would be two to three months. On September 7, 2021, Hannah was accepted into the program. Looking back, she remembers that wait was difficult. “It was hard. It was a lot of emotional drainage and avoidance. I didn’t have the skills yet to get through those times.”

Seeking help during the pandemic

Originally from the Toronto area, Hannah Hotzwik is 20 years old and has been attending Carleton University for two years — in the midst of a pandemic like many other students. Hannah explains she always had body image issues, but the isolation of the pandemic amplified her mental health problems. “When I was growing up, I always wanted to be someone else or look a certain way. Then in the beginning of 2021, I first noticed that this might be an eating disorder. I had some health issues in late 2020 that caused me to lose my appetite, so I wasn’t eating as much and while I didn’t initially think, I’m going to be skinny, it turned into that,” says Hannah.

It wasn’t long before Hannah realized she was looking skinnier and “the way she always wanted to look”. It tied back to the 19 years she spent believing that thinner was better. She then became hyper-aware of what she was eating, her calorie intake, and her activity level. She recalls it being a stressful time and then the situation started a downward spiral. “I had returned to residence in 2021 after the holidays before any of my roommates. I remember thinking this is the perfect opportunity. Nobody will know I was eating as little as possible,” recalls Hannah.

When Hannah’s roommates eventually returned, they were concerned because she was looking very thin. She eventually confided in them saying she may have an eating disorder. A few months later, Hannah was seeking a referral to the EDP at The Ottawa Hospital.

By May, Hannah had her first appointment with Dr. Antochi, who recommended her for the day hospital program, however, the wait would be two to three months. On September 7, 2021, Hannah was accepted into the program. Looking back, she remembers that wait was difficult. “It was hard. It was a lot of emotional drainage and avoidance. I didn’t have the skills yet to get through those times.”

Eating disorder warning signs

  • Unusual preoccupation with weight, food, calories, nutrients, dieting, or exercise
  • Eliminating certain foods or restricting whole categories of food
  • Abnormal, antisocial behaviour when eating with others
  • Strict food rituals (different foods can’t touch, eating only one type of food etc.)
  • Skipping meals or only taking small portions
  • Noticeable weight fluctuation
  • Stomach issues and complaints (reflux)
  • Menstrual irregularities (missing periods)
  • Poor dental, skin, hair, or nail health
  • Extreme mood swings
  • Trouble concentrating
  • Dizziness when standing

Entering the Eating Disorder Program

After the initial consultation at the hospital, there are three options of care: the patient can be admitted to the inpatient program at the hospital, enter the day hospital program, or they can be given community-based resources.

As part of the programs, and under the guidance of a dietitian, patients are offered a meal plan they are expected to follow and complete each day. Patients also take part in skill building including through cognitive behavioral therapy, dialectical behavioral therapy, and nutritional education.

“Learning to build these skills and to be able to use them to deal with intense negative emotions instead of resorting back to the eating disorder symptoms is critical,” explains Dr. Antochi.

Some patients also require medications, especially for comorbid conditions that frequenctly co-occur for someone who’s suffering from an eating disorder. “Most common comorbidities could be depression, anxiety, PTSD, addiction, or personality disorder,” explains Dr. Antochi.

Did you know?

What is an eating disorder?

Eating disorders are serious mental and physical illnesses that involve a complicated and damaging relationship with eating, food, weight, exercise, and body image. They can affect anyone and can often be life-threatening, but recovery is possible.

What is body dysmorphia?

Body dysmorphic disorder (BDD) involves someone having an intense focus on a part of their body, leading to a disproportionate and/or inaccurate view of how they appear. In people with eating disorders, their BDD often focusses on weight.

What is anorexia?

Stemming from Greek for “a loss of appetite,” anorexia nervosa has three main criteria that need to be met for a DSM-5 diagnosis: a restriction of food leading to a significantly lower weight than expected for the individual, an intense fear of gaining weight, and a disturbance in the way the person sees their body.

What is orthorexia?

Named in 1996, orthorexia is not an official diagnosis, but describes a preoccupation with eating in a “healthy” way that becomes obsessive to the point of being disruptive.

What is bulimia?

Bulimia nervosa is characterized by cycles of overeating (binging) and ridding the body of that food through self-induced vomiting, laxatives, or other means (purging). In some cases, people may also excessively exercise or fast (avoid eating food for extended periods).

What is binge eating disorder?

While most people overeat on occasion, binge eating disorder involves eating an unusually large amount of food in a short time, feeling out of control in the moment, and feelings of guilt and shame.

Finding her own voice

Hannah recalls being nervous early on about whether the program would work for her. Her doctors explained this was normal. “At the beginning of the program, your eating disorder voice is so loud. And it’s so controlling that it’s convinced you that you don’t need this. But the point of the program for me was to be able to identify my own voice and what my body and my mind wanted, rather than the disorder,” says Hannah.

For eight weeks, Hannah was enrolled in the day program, which was done virtually. With each week, she progressed in small steps from eating in group sessions to becoming more comfortable with gaining weight. Then Hannah began the post-day hospital Relapse Prevention Program for the next 12 weeks. “The first four sessions are weekly. So, each week, I would talk to one of the nurses and Dr. Antochi. We reviewed what I’ve had to eat that day. And I’d have homework to complete, and we’d go over it together. Then we’d talk about skills and how to deal with things that cause stress, anxiety, and other issues that might lead back to going to my safe space of my eating disorder.”

After completing their program, patients move on to the Eating Disorder Transition Program that continues their care in a community outpatient-based setting.

Hannah in the park
Hannah Hotzwik enjoys spending time outdoors.

After completing their program, patients move on to the Eating Disorder Transition Program that continues their care in a community outpatient-based setting.

Grateful for access to care

As Hannah continues her journey, she’s grateful to the EDP for giving her the skills to live a healthier life both physically and mentally. She continues her studies at Carleton University in physical geography and is passionate about climate change and reducing our carbon footprint. “I definitely would not be where I am today without this program. When I look back to before the program, I wasn’t doing well. Now I can confidently say, I’m doing a lot better. I still have challenges and hard days. But the hospital provided me with so many resources and skills that I don’t react the same way as I used to.”

“Now I can confidently say, I’m doing a lot better. I still have challenges and hard days. But the hospital provided me with so many resources and skills that I don’t react the same way as I used to.”

— Hannah Hotzwik

Did you know?

The Ottawa Hospital is a major provider of mental healthcare in the region. “With two psychiatric emergency services, more than 90 beds, a day hospital program, outpatient services, a mobile crisis program, and specialty programs in eating disorders, first episode psychosis and perinatal psychiatry, we are often the first place patients turn to for help,” explains Dr. Jess Fiedorowicz, Head and Chief of our Department of Mental Health.

For Dr. Antochi, there are many others waiting for help and that’s why The Ottawa Hospital wants to expand the Eating Disorder Transition Program to include two additional streams to help meet patient needs. One would be the Eating Disorder Youth (EDY) service in collaboration with CHEO and the other would be the Eating Disorder Readiness (EDR) program which will proactively care for patients awaiting their first assessment or who are currently waitlisted for admission into intensive services by providing them with support and education. “The goals of care in the EDP are centered on patient engagement in collaboration with the healthcare team. It has been inspiring to witness the courage and determination of persons with eating disorders on their journeys towards health improvements and recovery. In addition, it has been a rewarding experience to be part of the EDP team, working alongside colleagues with a strong commitment and dedication towards the best interest of patients’ care,” explains Dr. Antochi.

Who to call for help?

If you or someone you know is experiencing serious mental health problems, call the Mental Health Crisis Line toll free at 1-866-996-0991, or locally at 613-722-6914, 24 hours a day. If you are in immediate danger or a life-threatening situation, call 911 immediately. If you need urgent medical attention go to your nearest hospital.

The Ottawa Hospital is a leading academic health, research, and learning hospital proudly affiliated with the University of Ottawa.

Admitted to The Ottawa Hospital in 2017, Anita Descheneau had feelings of hopelessness. For years, dating back to her teens, Anita was seeking help. That help included many years searching for assistance with other healthcare providers, for what she describes as mental and emotional distress — yet she felt left without a clear diagnosis or treatment roadmap.

The mother of four recalls dark times that winter. On the outside, things may have appeared fine. She was physically healthy, exercising, and had simplified her life. Yet despite feeling as if she was doing everything right, she was spiraling downward. By February, Anita arrived at our Emergency Department, and on Family Day weekend she was admitted overnight. Then in March, she was admitted to our acute Mental Health Unit, where she received care for several weeks. “I was in a state of suicidality,” recalls Anita.

“When I came to the hospital, I could not explain how I was feeling at all. Now, after four years, I can articulate how I’m feeling after an investment of huge amounts of individual and group therapy.”

– Anita Descheneau

Diagnosed with borderline personality disorder, and then later also with major depressive disorder, Anita started getting answers to the questions she has had for decades about her mental health. She remembers meeting psychiatrist Dr. Daniel Saul and the confidence he instilled in her — hope that she could get better. “Dr. Saul has been extremely supportive and committed to helping me get well again and to stay out of the hospital. He listens very thoughtfully, continues to encourage, validates me, and gently offers insight,” says Anita.

Anita Descheneau
Anita Descheneau

Today, Anita continues to receive care from our mental health team through different outpatient programs. Looking back, she realizes how far she’s come. “When I came to the hospital, I could not explain how I was feeling at all. Now, after four years, I can articulate how I’m feeling after an investment of huge amounts of individual and group therapy. That says something about the time that they have invested into my life, and that’s something that I’m very grateful for.”

“In my experience, the DBT approach is unique in its ability to validate our patients’ experiences and emotional responses, while also helping them to learn new ways to respond to their challenges.”

– Vicki Larsen

The Ottawa Hospital’s Mental Health program provides early diagnosis and treatment of severe mental illness. We currently have 96 beds for those patients and our hospital is often the first place those experiencing a mental health crisis will turn to for acute care. Group therapies like the Working with Emotion group and Dialectical Behaviour Therapy Skills Group (DBT) provided Anita with the tools and skills she needs each day. Run by psychiatrist, Dr. Christine Dickson, and social worker, Vicki Larsen, DBT and related therapies provide psychological tools in a group setting, including mindfulness and Cognitive Behavioural Therapy (CBT) concepts. This helps manage strong emotions, cope with suicidal impulses, navigate times of crisis, handle the complexities of relationships, and manage feelings of emptiness or an unstable sense of self.

“In my experience, the DBT approach is unique in its ability to validate our patients’ experiences and emotional responses, while also helping them to learn new ways to respond to their challenges. These skills allow them to be more grounded, more confident, and more able to work towards the goals that are important to them,” explains Vicki. “I have definitely seen this kind of growth in Anita; it has been a pleasure to work with someone who does her very best to use the skills that she has learned in DBT.”

Anita Descheneau sought assistance at The Ottawa Hospital for her mental health.

“Acknowledging that I know they are truly helping me and how immensely grateful I am, was and is highly important to me.”

– Anita Descheneau

Anita confirms she’s experienced those kinds of results herself. “The DBT groups helped me learn skills and keep using them in the future.” She has learned skills to not only take care of herself, but also to be the mother and wife she wants to be for her four children and husband back home.

Grateful for the exceptional treatment she received, Anita wanted to say thank you to those who played a key role in helping her on her journey. She did so through our Gratitude Award Program — donating in honour of Dr. Saul and Vicki Larsen, who was Anita’s social worker. “Acknowledging that I know they are truly helping me and how immensely grateful I am, was and is highly important to me,” explains Anita.

Anita on vacation with her family
Anita on vacation with her family.

Q: What inspired you to give to The Ottawa Hospital Foundation?

A: The opportunity to recognize that they are truly helping me and how immensely grateful I am for their consistent wisdom, time, and patience is what inspired me to make a donation.

Q: What is the message you’d like to share about the care you received?

A: I am more than grateful for all the time my care team, including Dr. Saul and Vicki, have given me — patiently listening, gently offering words of wisdom, and reminding me to use my skills.

Q: What did it mean to thank members of your healthcare team through the Gratitude Award Program and to support The Ottawa Hospital at the same time?

A: Beyond my gratitude for them and the entire Mental Health Unit, it is my hope and wish that by supporting The Ottawa Hospital, more funding would result in reaching considerably more patients through the unit, to receive the same exceptional care that I have and continue to receive.


The Ottawa Hospital is a leading academic health, research, and learning hospital proudly affiliated with the University of Ottawa.

Published: June 2021

When Petra Smith heard the news that she was pregnant, she thought the experience would be the greatest joy of her life. But instead, her mental health took a drastic turn for the worse. She battled peripartum depression and thoughts of suicide. When the thought of taking another step became too hard to bear, she sought out treatment and care from our experts who were ready to help her through her darkest time.

Bipolar disorder diagnosis

Petra is no stranger to the realities of living with a mental illness having been diagnosed with bipolar disorder at 21 years old. Nearly a decade later, she still remembers the first time she felt something wasn’t quite right.

She was behaving erratically and experienced an extreme shift in mood that often characterizes bipolar disorder. She experienced high levels of energy and extreme euphoria for several weeks followed by a depressive phase that was difficult to pull out of. Petra’s family encouraged her to speak with her physician, and it wasn’t long until she received an official diagnosis.

“I am fortunate to have a family that is incredibly supportive and encouraging about finding me the help I need to manage my disorder,” said Petra. “A solid support system is key for any person who has been diagnosed with a mental illness.”

This support from family, and the support she would later receive from our hospital, would be critical as Petra’s journey unfolded.

Petra with her family.
Petra with her family and her son, William.

Battling depression during pregnancy

When Petra received news that she was pregnant, she was thrilled. But what started off as an exciting time was soon overshadowed by darkness. Just two months into her pregnancy Petra’s mental health began to deteriorate. Unsure how this would affect her unborn child, she concealed her emotions from anyone outside of her family. With her thoughts buried deep under a smile, she suffered in silence. “I was under this illusion that I couldn’t get any help for how I was feeling,” said Petra. “I feared that I would be seen as an unfit mother and that my baby would be taken away from me.”

New life

As her pregnancy progressed, Petra’s mental health continued to spiral without support — until the birth of her son, William, in 2018.

“I was really amazed by the care I received at The Ottawa Hospital. When I gave birth to my son, I trusted the team with my life. They took the time to keep me informed and reassured me throughout my C-section. I was in excellent hands.”

Following her surgery, Petra’s nurses checked in on her often to ensure she was recovering well. They gave the new mom tips on how to breastfeed and how to change William’s diaper. She developed a special bond with her healthcare team, so Petra felt comfortable opening up about her depression for the first time. After confiding in one of our nurses, she was referred to Dr. Jasmine Gandhi, Medical Director of the Perinatal Mental Health Program.

Petra holding William, following his birth.

Dr. Gandhi was determined to help her and scheduled an appointment soon after. But leading up to the appointment, Petra’s depression worsened significantly. As feelings of complete hopelessness and exhaustion washed over her, she became increasingly suicidal. Unable to get the thought out of her mind, she couldn’t fathom taking another step. “I was at the lowest point a human being can be,” Petra said. “I remember feeling that a human body should not be allowed to keep moving when it feels this way. It was like torture. And I had to care for a newborn baby on top of that.”

As Petra’s follow up appointment approached, her mother Sylvia urged her to be honest with Dr. Gandhi about how she was feeling — this was the only way Petra would get the help that she desperately needed.

Taking her mother’s advice would turn out to be the best decision of Petra’s life — not only saving her life, but creating a better one for William, too.

A diagnosis

On the day of her appointment, Petra’s father, Evan, drove her and waited outside during the hour-long meeting. Little did Evan know, he would drive home alone that day.

“When I was first admitted she looked me directly in the eyes and said, ‘We’re going to get you feeling better.’”

– Petra Smith
Dr. Jasmine Gandhi is a physician in the mental health program at The Ottawa Hospital.

Sitting in Dr. Gandhi’s office, Petra disclosed how she was feeling, including the fact that she was having suicidal thoughts. Concerned for Petra’s safety and that of her baby, Dr. Gandhi admitted her as an inpatient to the Perinatal Mental Health Clinic on the spot.

What Petra was experiencing was peripartum depression. Similar to postpartum depression, peripartum depression is a long-lasting and severe form of clinical depression experienced during pregnancy and up to one year after giving birth. Although experienced differently for each patient, symptoms can include severe mood swings, difficulty bonding with one’s baby, feelings of hopelessness, severe anxiety, and thoughts of harming yourself or your baby. As someone who was previously diagnosed with bipolar disorder, Petra was predisposed to this illness. But opening up to Dr. Gandhi was a significant moment on her road to healing. “It felt like a weight had been lifted,” said Petra. “I didn’t want suicide to be my way out. I wanted to live, and I wanted to live well. And, I wanted to be a good mom to my son.”

Walking in to our Perinatal Mental Health Clinic for the first time, Petra recalls feeling nervous but grateful she was finally getting the help she needed.

Perinatal Mental Health Clinic at The Ottawa Hospital

Our Perinatal Mental Health Clinic provides specialized psychiatric support for people, just like Petra, who are experiencing mental health challenges before, during, and after pregnancy. Prepared to take on even the most complex cases, the Perinatal Mental Health Clinic cares for parents experiencing peripartum depression, anxiety, and psychosis, as well as P-PTSD. During its inception, this cutting-edge program was one of the few of its kind in Canada. Designed to fill a significant gap, this innovative program was created to provide a unique treatment and recovery plan for new and expectant parents.

“When I first arrived at The Ottawa Hospital, I felt broken. But when I left, I felt like I could go on and not just survive another day, but thrive.”

– Petra Smith

Our multidisciplinary team of psychiatrists, social workers, and nurses treat nearly 400 patients a year. “For our moms, and their families, it can be truly life changing to get mental health treatment during the peripartum period, which is the time shortly before, during, or after giving birth,” said Dr. Gandhi. This program ensures pregnant parents are getting the support that they need to create a better life for themselves and their children, and Petra did just that.

Road to recovery

Petra spent the next 12 days getting personalized treatment while staying in the psychiatric unit. She responded well to medication and attended both group and one-on-one therapy sessions. After just a few days, Petra started to feel more like herself again. “I went from long sleepless nights with my son to getting on medication that I needed to make me think straight,” said Petra. “I knew I was getting better for myself and for William.”

Petra with her son William.
Petra and William.

“It could have been the worst-case scenario for Petra. Instead, she’s thriving and doing so well.”

– Dr. Jasmine Gandhi

She put her faith in Dr. Veronica McCarthy, a physician in our Mental Health unit, who was determined to get Petra back on her feet and feeling well. “She was so caring, thoughtful, and attentive,” said Petra, when speaking of Dr. McCarthy. “When I was first admitted she looked me directly in the eyes and said, ‘We’re going to get you feeling better.’ In that moment I believed her, and it turns out she was exactly right. She’s a fantastic physician.”

Dr. McCarthy took great care to tailor Petra’s treatment to her specific needs, finding solutions that would work long term and would be a good fit with Petra’s everyday life at home.

While Petra may have felt broken when she first arrived, when she left, she was not only ready to survive, but also to thrive. And she had an action plan to ensure it.

A bright future

While in our care, Petra began to plan for a happy and successful future that included going to college, getting a diploma, and getting up on her own two feet. Now, she’s near graduation from a law clerk program and looks forward to providing a fruitful life for her son.

“As a physician, one of the most gratifying things that you can experience is knowing that you had some small part in saving someone’s life,” said Dr. Gandhi. “It could have been the worst-case scenario for Petra. Instead, she’s thriving and doing so well. She is an amazing light.”

Petra was treated at The Ottawa Hospital for peripartum depression after giving birth.
Petra was treated for peripartum depression after giving birth.

Forever grateful for the care she received, Petra’s message is one of hope for anyone with mental health issues — a reminder to reach out for help, even when things seem impossible. Because there is always hope for a better tomorrow. “I couldn’t feel more grateful to be healthy and well again. Because of the care I received at The Ottawa Hospital, I have a bright future to look forward to with my son.”


Read our Q&A with the new head of Mental Health at The Ottawa Hospital, Dr. Jess Fiedorowicz



The Ottawa Hospital is a leading academic health, research, and learning hospital proudly affiliated with the University of Ottawa.

Update: It is with heavy hearts that we share that Saila Kipanek passed away on Friday, March 25, 2022 in Iqaluit. Saila had a huge impact on the Indigenous Cancer Program at our hospital and on many of our staff. We are deeply saddened by his loss and offer our condolences to his family.

“Saila was one of my first patients in this role. He taught me so much — how to be a better listener not only of the spoken word but to listen for words that sometimes are too painful to utter. He shared about his youth, his family, and his culture — the joys as well as the sorrows. Our almost weekly telephone chats will be greatly missed. “

Carolyn Roberts, Indigenous Patient Nurse Navigator
Indigenous Cancer Program

The following story was written in late 2019 before Saila passed away.

Inuit carves way to mental well-being after cancer

After his cancer diagnosis, Saila Kipanek, a traditional Inuk carver, couldn’t have imagined how important his life’s work would be for his recovery.

When Saila was diagnosed with cancer, he knew his best chance for survival was treatment at The Ottawa Hospital. But uprooting his life in Nunavut, to be treated in Ottawa, away from his family, friends, and community would prove to be a challenge. It took a toll on his mental health.

But staff at The Ottawa Hospital would go the extra mile to make him feel at home.

A holistic approach to healing

It was a cold February day, when Saila woke up in a post-op recovery room. He was feeling like a shell of his former self. Having spent months away from his home and his loved ones while undergoing cancer treatment, which included chemotherapy, radiation and surgery, he was suffering from extreme depression.

Not long after Saila’s surgery, Carolyn Roberts, a Registered Nurse and First Nations, Inuit, and Metis Nurse Navigator for the Indigenous Cancer Program, took Saila to Gatineau Park. As they sat by the river, Saila shared that his mental health was “in his boots” – but, he knew exactly what he needed to heal. “What I really need is to carve,” he explained to Carolyn. “Carving would help me feel like myself.”

Treating patients from Nunavut in Ottawa

The Ottawa Hospital Cancer Centre, through an agreement with the Government of Nunavut, is the provider of cancer services to residents of Baffin Islands and eastern Nunavut. For this reason, patients like Saila travel thousands of kilometres to receive the very best treatment and care in Ottawa. However, coming to such a large city away from familiar culture, language, and food can make them feel isolated, and take a toll on their mental health.

Patient-centred health care

The role of the Nurse Navigator within the Indigenous Cancer Program is diverse and patient-centred. An important part of Carolyn’s role is to listen to the needs of each patient and work to the best of her ability to accommodate those needs. “If you just listen,” said Carolyn, “patients tell you what they need to heal.”

Carolyn did just that. After listening to Saila’s struggles, she was determined to help him. It was at that moment that Carolyn took it upon herself to find a space within the hospital for Saila to carve.

She approached Kevin Godsman, then one of the Managers of Facilities, to see if there was a room that Saila could use to carve in. With help from his colleagues, he found a room and fitted it out with furniture, tools and a vacuum.

Carolyn Roberts chats with Saila Kapinek at The Ottawa Hospital cancer centre.
Carolyn Roberts chats with Saila Kapinek at The Ottawa Hospital cancer centre.

A grand opening

A party was organized for the grand opening of Saila’s carving room. It was an emotional moment for him, realizing he would be able to carve again.

For the next six weeks, while he underwent his chemotherapy and radiation treatment, Saila carved.

His depression lifted, and his cancer was halted.

“Glad I got back to carving,” said Saila. “Grateful I’m doing it again. It helped in the long run.”

When he returned home to Iqaluit, he took his pieces with him and finished them. At a follow up appointment in September 2018, he brought his finished carvings back to show the team what they helped him create.

“They turned out even better than I imagined,” said Kevin. “It’s nice to know that The Ottawa Hospital has a little part in the making of them too.”

Today, Saila is feeling strong and well, and grateful for the compassionate care he received at The Ottawa Hospital.


The Ottawa Hospital is a leading academic health, research, and learning hospital proudly affiliated with the University of Ottawa.

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