September 22, 2023, OTTAWA, ON – Jennifer Van Noort, Vice-President of Philanthropy at The Ottawa Hospital Foundation was recognized for her leadership in our community at the annual gala hosted by Women’s Business Network. Van Noort won in the Accomplished Category for Enterprise Leaders. This recognizes women who work for for-profit, not-for-profit, non-governmental organizations, social enterprises, a charity, or a foundation.

Jennifer Van Noort, Vice-President of Philanthropy, was recognized for her leadership in our community at the annual gala hosted by Women’s Business Network.

In a true testament to Van Noort’s leadership, she was deeply moved by the recognition. “Receiving this award is both an honour and a reminder — that it takes passion, purpose, and a united community to drive real change. Every day, I have the privilege to work with donors who are passionate about supporting The Ottawa Hospital’s mission to provide world-class care, and I couldn’t do what I do without the entire team at the Foundation who works tirelessly to help make that mission a reality.”

Over the last two decades, Van Noort’s leadership has been an invaluable asset to The Ottawa Hospital Foundation where she is an integral part of the $500-million Campaign to Create Tomorrow. Tim Kluke, President and CEO of The Ottawa Hospital Foundation, celebrated this incredible honour. “Jennifer is standing alongside an elite group of changemakers — and our team couldn’t be prouder. Her impact not only on our Foundation, but also in the community is immeasurable, and her passion and positivity continue to inspire us all.”

For Van Noort, the success she’s experienced is thanks to the generosity of donors and the relationships she’s built over her lengthy career in philanthropy. “I believe at the heart of fundraising is relationship building. Making connections, earning trust, and having the most genuine dialogue possible. It is what informs every aspect of what I do. I also believe that’s why we’ve seen the success we have to date with our historic campaign.”

Van Noort takes the recognition to heart as she and the Foundation team move forward with the campaign that currently stands at $294 million raised.

To join the Campaign to Create Tomorrow in support of The Ottawa Hospital, visit CreatingTomorrow.ca.

About The Ottawa Hospital: 

The Ottawa Hospital is one of Canada’s top learning and research hospitals where we are guided by our vision to provide the world-class and compassionate care, we would all want for our loved ones. Our multi-campus hospital, affiliated with the University of Ottawa, is home to the Regional Trauma Centre and Cancer Centre, and to discoveries that are adopted globally.

Backed by generous support from the community, we are focused on reshaping the future of healthcare to improve the health of our diverse population of patients from eastern Ontario, western Quebec, and Nunavut.

For more information about The Ottawa Hospital, visit OHFoundation.ca.   

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TOH Auxiliary's "on‑the‑ground" impact

Celebrating a $2.5-million gift and a long history of meeting patients' needs

TOH Auxiliary’s “on-the-ground” impact

Celebrating a $2.5-million gift and a long history of meeting patients' needs

Published: August 2022

In 1898, almost 125 years ago, a dedicated group called The Friends of TOH established themselves at the General Hospital, which was located at the corner of Water and Sussex at the time. By 1951, The Civic Auxiliary was formed, followed by the Riverside Auxiliary in 1967. These three groups, though separate entities, shared a common purpose: to generate funds within the hospital to meet practical needs. For more than 50 years, this is how things remained. Then in 2021, the three amalgamated into a single voice — a boots-on-the-ground group that is stronger and more efficient than ever. The merger has reinvigorated their desire to react and respond, providing for both the hospital and the patient — and the impact of their generosity is tangible.  

Their most recent gift — an incredible $2.5 million — is part of more than $13 million they’ve donated to the hospital in just over a decade. This has allowed the hospital to purchase critical equipment, from cardiac monitors to a new MRI machine.

 

“We are passionate about being an on-the-ground organization — to be able to react to the needs of the hospital and the patients. That’s what drives us.”   

— Catherine Higgens, TOH Auxiliary Board of Directors President

In addition to lifesaving equipment, the Auxiliary works closely with various clinical services, including Psychosocial Services, to ensure patients have essential items. From breast pumps for new parents to an emergency clothing cupboard for patients who are ready for discharge but don’t have proper access to clothing, the Auxiliary’s generosity allows the hospital to provide necessities in real time. 

“These actions or items might seem small to some, but they are powerful,” says Catherine Higgens, TOH Auxiliary Board of Directors President. “We are passionate about being an on-the-ground organization — to be able to react to the needs of the hospital and the patients. That’s what drives us.”   

There is certainly no shortage of passion among the Auxiliary Board of Directors, their small but mighty staff, and their dedicated volunteers. Collectively, they ensure the smooth operation of several revenue-generating shops, including the gift shops at the Civic and General Campuses and the Auxiliary Shop at the Civic. They also generate funds through strategic community partnerships, including more than 60 Ottawa vendors and members of the arts community. Vendors are given space on campus to sell their products, which not only gives these small local businesses their own important revenue and exposure, but also generates critical proceeds to allow the Auxiliary to continue their important work.  

Staying true to their focus on in-hospital fundraising for in-hospital needs, staff have not been forgotten in the mix. For the past 10 years, a portion of funds generated by the Auxiliary has supported a nursing bursary that is awarded to help further develop the skills of our incredible nursing staff. Throughout the pandemic, the Auxiliary has also shown appreciation to healthcare workers by delivering food and treats to staff working long hours. 

While their impact may look different from one project to the next, their vision has not wavered for more than a century: to make a positive difference for patients at The Ottawa Hospital and the broader hospital community.

Thank you, TOH Auxiliary, for your long-standing commitment to our hospital and for generously meeting the needs of our patients.

To learn more about TOH Auxiliary’s important work at our hospital or to receive a copy of their annual general report, please email tohauxiliary@gmail.com.

Originally published: September, 2020
Updated: July, 2022

“Leaner and meaner than ever”

When Fran hit the 18-month mark of his recovery, his care team didn’t want him to get his hopes up. Typically, once patients with Guillain Barré Syndrome (GBS) reach that point, they don’t see much more improvement, but five years later, Fran is still making strides. “I was able to stand up on skates this past winter and started skating for the first time since my diagnosis. Then just a month ago, I regained feeling in my feet. It was a feeling that I haven’t experienced since I got GBS,” explains Fran.

He’s even back to long-distance cycling and is feeling stronger each day. “I’m leaner and meaner than ever,” says Fran with that infectious smile.

Read Fran’s original story below and learn why he’s so grateful for the care he received at The Ottawa Hospital.


Long-distance cyclist Fran Cosper described himself as being in the best shape of his life as he headed into the winter of 2017. However, in mid-February he woke up in the middle of the night unable to feel his legs. The next morning, when Fran tried getting out of bed, he slammed onto the floor – his strong legs suddenly useless. Soon after, he was diagnosed with Guillain Barré Syndrome (GBS) – facing the possibility of permanent paralysis. Little did he know the road ahead would involve a team of experts, the help of 3D virtual reality at The Ottawa Hospital, and a determination not only to walk again, but also to help other patients.

When Fran first experienced those sudden symptoms, he initially thought it couldn’t be anything serious as he was very health conscious. He attempted to make his way to the basement that morning to work out. “I went to get on my hands and knees, and fell face-first on the carpet. I thought, ‘Well, I can’t move. This is much more serious.’ My wife, Elise, came down and saw that I had facial paralysis, and thought I’d had a stroke.”

But Fran knew that strokes typically affect only one side of the body and that something else — something serious — was happening.

What is Guillain Barré Syndrome?

Fran is secured to an adjustable bed prior to using the CAREN machine at the Ottawa Hospital Rehab Centre.
Fran in hospital.

After a thorough assessment, Fran was diagnosed with GBS. This rare autoimmune disorder causes the immune system to attack the nerves, damaging the myelin sheath, which is the nerves’ protective covering. As a result, the brain can’t transmit signals to the nerves in the muscles, causing weakness, numbness or, as in Fran’s case, paralysis.

An infection or virus can bring on GBS. The 56-year-old had had two colds back-to-back, which may have thrown his immune system into overdrive. Within days, his balance was off, and he had difficulty lifting pots to cook dinner. Hours later, the disease was full blown, attacking his nervous system and Fran couldn’t move.

“It was like having an out-of-body experience. I mean my brain was working fine but my body wasn’t doing what I asked it to do.”
– Fran Cosper

“We see patients with Guillain Barré Syndrome at The Ottawa Hospital Rehabilitation Centre probably five or six times a year,” says Dr. Vidya Sreenivasan, a doctor of physical medicine and rehabilitation. Some have mild cases, but others, like Fran’s, are more serious.

A more challenging road to recovery

About one in 100,000 Canadians contracts GBS every year. Recovery can take more than a year because the nerves re-grow slowly, one millimetre per month. For Fran, the journey would be much longer.

The disease continued its nerve damage following his admission to the hospital. After two weeks, he transferred to the Rehab Centre, where his care team included doctors, psychologists, social workers, recreation therapists, physiotherapists, respirologists, occupational therapists, and nurses.

“I decided at that point, I was going to fight it. I was going to fight back and do the best I could to get better even though I didn’t know what the outcome was going to be.”
– Fran Cosper

Fran was completely dependent on this team for all of his care. He needed to be washed, dressed, and turned in bed. He couldn’t even close his eyes. The nurses had to tape his eyelids shut so he could sleep.

“It was like having an out-of-body experience. I mean my brain was working fine but my body wasn’t doing what I asked it to do,” says Fran. He also faced excruciating pain because of the damage done to his nerves. As Fran lay there unable to move in his hospital bed, he made a decision.

“Oddly, I wasn’t afraid. I decided at that point, I was going to fight it. I was going to fight back and do the best I could to get better even though I didn’t know what the outcome was going to be.”

Rehab team ready with state-of-the art technology

Fran’s excellent fitness level, as well as his determination and positive attitude, helped him through when it came to the rigorous therapy plan. He had physiotherapy five hours a day, including three times a week in the Rehab Centre pool. Within two months, he could stand and take steps with help. He learned to walk again thanks in part to our Virtual Reality lab – one of only two in Canada.

Fran in pool.
Fran would visit the Rehab Centre pool three times a week.

“The pool and this 3D room were invaluable. It would have taken me a lot longer to get my legs back if I didn’t have access to those tools.” – Fran Cosper

The CAREN (Computer-Assisted Rehabilitation Environment) system combines room-sized 3D graphics, a platform that moves with the patient in a harness, as they explore the 3D world, a dual-tread remote-controlled treadmill, and world-class motion analysis technology. Preprogrammed visual presentations allow the patient to respond to an environmental stimulus by shifting weight, increasing or decreasing speed and even making specific motions. Difficulty levels can be increased gradually as the patient progresses further in their rehabilitation treatment plans.

Fran in VR lab.
Fran learning to walk again thanks in part to our Virtual Reality lab – one of only two in Canada.

“This room is right out of sci-fi. It really challenges your body. After an hour of doing exercises, I was just sweating. The pool and this 3D room were invaluable. It would have taken me a lot longer to get my legs back if I didn’t have access to those tools.”

“I’d basically been swiped off the planet for a year. But the only negative thing about being in the hospital was the disease itself.” – Fran Cosper

For Dr. Nancy Dudek, Medical Director, Amputee Program at The Ottawa Hospital Rehabilitation Centre, this unique system offers many benefits to patients. “There’s no end to things you can do with that sort of creativity. To be able to be hooked up to a harness without the support of the parallel bars still gives you the safety aspect. It’s a very innovative and beneficial system.”

Installed in 2010 in partnership with the Canadian Forces and with support from the community, the CAREN system was initially used in part to help injured soldiers returning from Afghanistan. Since then, many patients have benefitted, including those who have had a traumatic brain injury, stroke, neuromuscular disease, amputation, or chronic pain.

Continuing the road to recovery

Released from the Rehab Centre in October 2017, tears were shed by Fran and nurses who cared for him. It was those nurses who helped Fran with day-to-day care, teaching him how to wash and dress himself and be independent again.

Fran on exercise ball
Fran receiving care from the rehab team.

“I can honestly say that the kindness and level of care I got really humbled me. The nurses and staff have just been marvellous,” says Fran. “I’d basically been swiped off the planet for a year. But the only negative thing about being in the hospital was the disease itself.”

He walked out of the Rehab Centre using a walker. When he returned a month later for a follow-up appointment, he walked in on his own.

Today, Fran is back riding his bike – not quite to the 100-kilometer distances, yet, but his therapy continues. He still deals with pain, and his arms were slower to recover. His fine motor skills in his fingers are taking longer to get back to normal. As a saxophone player, he’s motivated to get his fingers working again.

“I’m kind of at the point now where I’m thinking I may be able to play again someday. I’m hopeful that I’ll be able to play my sax because my fine dexterity is improving – it’s a work in progress.”

Giving back as a volunteer

Fran will never forget two volunteers in particular who were there for him when he was being cared for at the Rehab Centre. Chris and Claude would come and take Fran for coffee and to talk. Initially, he had no idea who these blue-vested people were, but Fran quickly learned the important role they play at the hospital.

“I remember asking Chris why he was a volunteer. Chris explained to me that he had an inoperable brain tumour, and he was going to die. He told me, ‘I figured the hospital took such good care of me that I would spend the rest of my time volunteering.’ I broke into tears and decided right there I had to become a volunteer,” says Fran.

Fran in blue vest.
Today, Fran gives back as a volunteer at our hospital.

Pre-COVID, Fran would spend two days a week meeting patients, sometimes visiting his old room at the Rehab Centre, inspiring them about what is possible. “I remember seeing a woman in a hallway; she was on a gurney and going in for surgery – she was by herself. I stopped, leaned over, and told her it was going to be ok. Afterwards, I saw her again and she said, ‘Thank you.’”

That’s why Fran proudly wears the blue vest. He’s experienced the dark days and today, he’s happy to be able to help others when they need a reassuring voice to help them through – just like Chris and Claude helped him. He’s also grateful to be able to volunteer his time at the hospital that cared for him during his long journey to recovery.

Listen to Fran Cosper in his own words during a guest appearance on Pulse: The Ottawa Hospital Foundation Podcast.


The Ottawa Hospital is a leading academic health, research, and learning hospital proudly affiliated with the University of Ottawa.

For many employees, walking through the doors of The Ottawa Hospital is about more than simply going to work — it’s a calling. Each day, they meet patients, many of whom may be experiencing a difficult time in their life. It is our nurses, physicians, volunteers, and more, who offer kindness and compassionate care to help them along the way. Whether it’s through an appointment, recovery from surgery, directions through the hospital, or a friendly conversation as a distraction – the caring attentiveness can go a long way for a patient or family member visiting our hospital.

For Laura Douglas, Isabelle Sarazin, and Nataleigh Oliveira, their compassionate care was rewarded when a donation was made through a special recognition program honouring our hospital heroes.

A moment to remember

Laura Douglas is a registered nurse and vividly remembers when a patient recognized her for her dedication.

“I received my Gratitude Award Pin on a chaotic Monday in the Emergency Department, and I remember smiling the entire day.” – Laura Douglas

Laura Douglas GAP
Laura Douglas, registered nurse.

The hectic pace of the Emergency Department can make it an intimidating place to work, however, for Laura, it’s where she wants to be. “I love my job, and it’s truly the patients and families that make the many challenging days in my career all worth it. I’m honoured to know I was able to make a small difference.”

When those patients or family members look back on the care and interactions they had with care team members like Laura, many want to say “thank you.” A meaningful way to do that is by honouring their hospital hero through the Gratitude Award Program.

First-time recipient

Each hospital hero is recognized with a Gratitude Award Pin, which they wear with pride. It’s a special moment when the pin is presented, especially when someone is recognized for the first time, like Isabelle Sarazin.

Isabelle is an EEG technician at The Ottawa Hospital. She cares for patients in the ICU, Emergency Department, in recovery, as well as those in isolation for COVID-19. Her colleagues recently recognized Isabelle when she received her first Gratitude Award Pin.

“We are a very small team and I want to dedicate this Gratitude Award Pin to my fellow technologists, who all deserve it as much as I do.” – Isabelle Sarazin

Isabelle Sarazin GAP
Isabelle Sarazin, EEG technician.

“Receiving my pin was amazing. I feel recognized since many people do not know what EEG tests are,” says Isabelle.

As a part of her job, Isabelle performs hours of brainwave recordings at a patient’s bedside. It’s a position which touches many different areas of the hospital and it includes regular interactions with patients. “We are a very small team and I want to dedicate this Gratitude Award Pin to my fellow technologists, who all deserve it as much as I do.”

A moment to remember

As a registered nurse in the Birthing Unit, Nataleigh Oliveira is right alongside mothers and their newborns during a special time. Her role is multi-faceted and sometimes complex.

“I love how I can help my patients in many different ways. Sometimes they need a friend or a coach; someone to validate their feelings and fears, and to guide them through the unknown into the next stage of their lives,” says Nataleigh.

“It is an endlessly rewarding role and the astonishment I feel from witnessing the miracle of a new life never, ever fades.” – Nataleigh Oliveira

Nataleigh Oliveira GAP
Nataleigh Oliveira, registered nurse.

It’s this dedication, in a role that is unpredictable and challenging, that families are extremely grateful for. And it’s a job that Nataleigh embraces even when her back aches after a 12-hour shift. “I am making coffee for the partner, who has been up for 24 hours and tucking them in with a pillow and blankets for a rest. I rejoice with parents who, after a long battle of infertility, have a healthy baby, and I weep with them when I help deliver their stillborn child; each of whom I carry in my heart and will never forget.”

Nataleigh is incredibly touched to be recognized as a hospital hero and to receive a Gratitude Award Pin, knowing that someone acknowledged all the love she puts into her work as a nurse. “It is an endlessly rewarding role and the astonishment I feel from witnessing the miracle of a new life never, ever fades.”


The Ottawa Hospital is a leading academic health, research, and learning hospital proudly affiliated with the University of Ottawa.

For many, retirement is a milestone allowing them to finally relax and not worry about the stresses of work again. However, for Mike Soloski, that statement could not be further from the truth. At 61-years-old, Mike, a selfless go-getter, was a volunteer with The Ottawa Hospital when COVID-19 struck — a time when many volunteers were sent home as a safety precaution to limit exposure to this infectious disease. But Mike knew he needed to act. He decided to step out of retirement, and out of his volunteer role, and onto the frontlines of the pandemic as a COVID-19 screener.

Stepping out of retirement and onto the frontlines

Mike Soloski with his grandchild
Mike Soloski with his grandchild.

After retiring as a bank manager, this father and grandfather found himself wanting to volunteer outside of the fields of fundraising and finance. Having lost his wife to cancer in 2014, volunteering at the Cancer Centre at The Ottawa Hospital, where his wife had received such compassionate care during her illness, was a natural choice.

Volunteering gave Mike a sense of purpose and he enjoyed giving back to his community in a new way. In 2019, he welcomed another new adventure into his life when he remarried. Mike and his new wife, Leona, brought together their respective families, including their daughters and grandchildren, into a new blended family.

“I knew I was ready for something challenging and out of my comfort zone, and I couldn’t picture myself sitting at home and doing nothing.” – Mike Soloski.

Then, in early 2020, COVID-19 arrived in Ottawa. Volunteers were sent home from the hospital and Mike realized that he needed to help in some way. “I knew I was ready for something challenging and out of my comfort zone, and I couldn’t picture myself sitting at home and doing nothing,” said Mike. His hard work and dedication as a volunteer had been noticed and he was hired on as a COVID-19 screener. Suddenly being thrust to the frontlines of a global pandemic most certainly fit the bill of being out of his comfort zone.

His most important role

Practically speaking, Mike’s daily COVID-19 responsibilities are ensuring that patients, visitors, and staff are properly screened before entering the hospital. He has been promoted to a supervisor where he provides support to the screening team. Most importantly for Mike, he wants to create a welcoming environment and takes great pride in conveying a positive attitude when interacting with patients, visitors, and staff whom he knows are facing a stressful time.

Mike Soloski, screener at The Ottawa Hospital
Mike Soloski, COVID-19 screener.

“I find it really rewarding to provide people with a sense of comfort, especially if it means melting away a patient’s nervousness, tension, and apprehensiveness.” – Mike Soloski.

As one of the first masked faces they see when entering the hospital, Mike prioritizes building that rapport and comfort for people approaching the screening table. “I find it really rewarding to provide people with a sense of comfort, especially if it means melting away a patient’s nervousness, tension, and apprehensiveness.”

Words of wisdom

While this new role was an unexpected challenge for Mike, he knows he’s where he needs to be. “You sometimes get this weird sense of what retirement is supposed to be – for me it is just a different type of busy. This work is very rewarding,” said Mike. While he would never have guessed this is how he might re-enter the workforce, he is grateful that he has been able to accomplish what he set out to back in 2016 – to help in any way he could. Mike’s words of wisdom for anyone contemplating volunteering with The Ottawa Hospital? “Just jump in and do it.”


The Ottawa Hospital is a leading academic health, research, and learning hospital proudly affiliated with the University of Ottawa.

Published: May 2020

Healthcare trailblazer to breast cancer survivor

When you look at the inspiring life of Hélène Létourneau-Donnelly, there is a common theme that has been weaved throughout. She has consistently worked hard in one capacity or another to help others. You could say it’s in her DNA.

For Hélène, this compassion came from her family roots. “I came from parents who were role models, inspired to help others to have a better quality of life—it didn’t matter what the person did, and it didn’t matter the circumstance.”

A career in caring for others

That’s exactly the path she carved out in both her professional and personal life. Hélène was drawn to a career in healthcare and quickly began to leave her mark–right here at what is now The Ottawa Hospital. Her nursing career began at the then Ottawa General Hospital in 1959, where one week after graduating as an RN, she assumed the position of Assistant Director of Nursing. Only a few years later, her talents were recognized from across town and she became a director in nursing at the then Civic Hospital. She was a young woman, who chose to follow her career aspirations of caring for others, at a time when other women her age were getting married and having children. Hélène would be instrumental in leading that position for the next 27 years.

This strong, independent woman would go on to blaze a trail for healthcare. She’s recognized for developing and establishing, with the support of her committed staff, a list of major hospital programs. They include the Comprehensive Surgical Day Care, which was a first in Canada, Ottawa’s first Triage Nurse Program in the Emergency Department, the Cerebral Vascular Service and Poison Information Centre, also a first in Ottawa, and the city’s first Operating Room Technical Course. She is respected for completing a PhD (Education), without thesis, on a part-time basis during this hectic time.

Whether it was advancing care for patients or her life-long commitment to the education and wellness needs of women, Hélène has routinely been a voice and passionate advocate for others.

Giving back

Anytime she has seen a need, Hélène has acted. That included during her own personal health journey when diagnosed with breast cancer in 2007 at the age of 70. She was cared for at The Ottawa Hospital and while the treatment was excellent, Hélène saw an opportunity to improve the process for patients by consolidating care. “I’m pleased we have realized the vision of cancer leaders at The Ottawa Hospital with the opening the new Rose Ages Breast Health Centre. It will make a rough journey smoother for patients, families and caregivers,” says Hélène.

That dedication and commitment to giving back doesn’t go unnoticed. Dr. Jean Seely, head of Breast Imaging in the department of Medical Imaging at The Ottawa Hospital, says Hélène is a very generous donor and understands the need. “Hélène has donated effectively to sustain the goals of promoting clinical education and delivering high quality and patient-centred care at The Ottawa Hospital—the same approach she used during her successful career.” Dr. Seely adds, “She embodies The Ottawa Hospital mission to provide each patient with the world-class care, exceptional service and compassion we would want for our loved ones.” Dr. Seely feels fortunate to have collaborated with Hélène to help make this centre a reality.

Hélène’s actions and commitment to care at The Ottawa Hospital have long since continued into retirement as a volunteer and as a donor—she continues to find ways to give back. Hélène has been particularly interested in supporting women’s health through the Shirley E. Greenberg Women’s Health Centre and the Rose Ages Breast Health Centre, which has a room named after her.

A new journey

Hélène Létourneau-Donnelly and Philip Donnelly
Hélène Létourneau-Donnelly and her husband, Philip Donnelly, at their home.

Her retirement years have also presented her with new opportunities. In fact, it wasn’t until she was 68 that she fell in love with and married Philip Donnelly and became a wife for the first time. “He is a man who is the epitome of kindness and compassion,” smiles Hélène. With their marriage, Hélène welcomed two new important roles in life as a stepmother and step-grandmother. This new family immediately made her think more about the future and the legacy she wanted to leave for the next generation. It is of the utmost importance to Hélène that her stepchildren, step-grandchildren and the children of her friends have access to the world-class healthcare in Ottawa. “I would encourage people to think about the legacy they want to leave and how they can support future generations by leaving a gift in their will to support The Ottawa Hospital.”

With that, Hélène will continue to blaze a trail for future generations and inspire others to give back, just as she has.

 “I would encourage people to think about their legacy and how they can support future generations by leaving a gift in their will to support The Ottawa Hospital.”
– Hélène Létourneau-Donnelly


The Ottawa Hospital is a leading academic health, research, and learning hospital proudly affiliated with the University of Ottawa.

As the COVID-19 pandemic continues to evolve, experts at The Ottawa Hospital and healthcare partners throughout the region have geared up to stop the spread of this infectious disease. From our crisis preparedness plan, to COVID-19 research already underway, we have the knowledge and experience to tackle this pandemic head-on. Our researchers are harnessing their unique expertise and exploring more than 50 COVID-19 research projects to help in the global fight against this virus.

All of the COVID-19 simulation exercises and research projects being explored at The Ottawa Hospital will make use of shared research equipment, resources, and facilities that have been developed over many years, thanks to generous support from our community.

“Thanks to generous support from the community over the years, we’ve been able to develop unique research facilities and technologies that we are now rapidly applying to the fight against COVID-19,” said Dr. Duncan Stewart, Executive VP Research, The Ottawa Hospital. “Similarly, today’s community support for research means we will be ready for tomorrow’s health challenges, whatever they may be.”

Calming the immune system in critically ill patients

Dr. Stewart is leading a team of researchers working to launch a clinical trial of mesenchymal stromal cells (MSC) therapy for COVID-19 patients with Acute Respiratory Distress Syndrome (ARDS).

The immune system plays a crucial role in defending the body against COVID-19, but sometimes it can become overactivated, resulting in severe damage to the lungs, called ARDS. In COVID-19 patients, ARDS is the major cause of severe illness and death.

Studies have shown that mesenchymal stromal cells (MSCs) can dampen an overactive immune response and help patients with ARDS related to other kinds of infections. Our researchers will build on their extensive experience in manufacturing MSCs and leading the world’s first clinical trial of MSCs for septic shock. This project will likely involve partners in Ontario and Europe, working in a concerted effort to find novel therapies to improve outcomes in COVID-19 patients.

Repurposing existing drugs and finding new ones

Researcher doing work in a laboratory.
Dr. John Bell in his lab at The Ottawa Hospital. His team could use their virus manufacturing expertise in the production of a vaccine for COVID-19.

Other researchers of The Ottawa Hospital and the University of Ottawa are looking to identify already-existing drugs and their potential effectiveness in treating patients with COVID-19. Drs. Taha Azad, Ragunath Singaravelu, Jean-Simon Diallo and John Bell have developed a novel system known as a bio-sensor that can identify small molecule drugs that block the COVID-19 virus from attaching to cells, thereby preventing infection. First, they plan to test this approach on a library of more than 1,000 small molecules that have been approved to treat other diseases. They will then attempt to identify antiviral drugs that could be effective in treating this virus.

Learning from our COVID-19 patients and testing therapies

Researchers from around the world are sharing their experiences and findings and are working together to determine the best approach to treating patients with COVID-19.

To help with this global effort, infectious disease researchers at The Ottawa Hospital and the University of Ottawa are working locally to create a registry of COVID-19 patients in our community. Under the leadership of Dr. Michaeline McGuinty and Dr. William Cameron, the researchers plan to look for patterns among cases and determine how well treatments are working. They will also use blood samples to study the virus and the body’s response to each treatment.

“Thanks to generous support from the community over the years, we’ve been able to develop unique research facilities and technologies that we are now rapidly applying to the fight against COVID-19.” – Dr. Duncan Stewart, Executive VP Research, The Ottawa Hospital

Working towards a vaccine

While some researchers work to find better treatment options for COVID-19, Dr. Carolina Ilkow, Dr. John Bell and their team of experts in making cancer-fighting viruses at The Ottawa Hospital are working hard to develop a possible vaccine, in partnership with scientists and clinicians in Canada and around the world. The vaccine would contain small parts of genetic material from the COVID-19 virus, embedded into a different virus that does not cause human disease. This replicating viral vaccine would also produce its own adjuvant – a substance that stimulates a stronger immune response, resulting in a more effective vaccine. Once a promising vaccine is created, the team will be able to make large quantities in The Ottawa Hospital’s Biotherapeutics Manufacturing Centre. This facility is the only hospital-based lab in Canada capable of producing virus-based vaccines and therapies for clinical trials.

Nurses at the COVID-19 Assessment Centre prepare a swab to be transported to the lab and tested for COVID-19.

Putting preparedness to the test

While our researchers have been nimble in responding to COVID-19 The Ottawa Hospital was already planning for the possibility of a future pandemic long before this virus appeared. When it comes to preparing for the worst, we are leading the way in developing strategies to effectively manage a crisis.

The intensive care units (ICU) at both the General and Civic campuses, where the most acutely ill COVID-19 patients will be treated, will triple their current size should we need the room. If these become over capacitated, the hospital would make use of other existing hospital facilities to increase its ability to care for severely ill patients.

Eastern Ontario hospitals are also working together to create a regional patient flow strategy to care for patients. Hospitals will transfer COVID-19 positive patients who need acute or critical care to select hospitals for treatment. Patients who do not require this level of care will be transferred out of acute or critical care hospitals to the most appropriate hospital setting. This will ensure that our healthcare system does not become overwhelmed by the COVID-19 outbreak.

Simulation exercises save lives

Transferring patients from the Emergency Department to the ICU is no easy feat in a 100-year-old hospital. It’s for this reason, the University of Ottawa Skills and Simulation Centre have readied staff by running simulation drills and tests.

The drills, which made use of a high-tech mannequin capable of sneezing, are designed to refine the safe treatment and transport of a severely-ill patient experiencing respiratory failure.

Simulations are vital as they allow staff to practice their skills in a real-time environment make adjustments if necessary, and ultimately provide better care to patients. Similar to the Code Orange simulations, which took place two months before the Westboro bus crash on January 11, 2019, this type of hands-on training further prepares staff on the frontlines.

On November 16, 2018, The Ottawa Hospital underwent a Code Orange emergency response exercise as part of ongoing preparedness to respond effectively to a disaster in the community. Participating in such a training exercise meant staff would be even more prepared should a real Code Orange be called.

Just two months later, a double-decker bus crashed into the Westboro bus station. Thirteen severely-injured patients were subsequently transported to the Emergency Department. The simulation exercise helped to ensure that The Ottawa Hospital staff were even more prepared to save their lives.

Community support essential

A strong hospital requires the support of its community and that couldn’t be more true than during these unprecedented times. You can support world-class care and ground-breaking research that is saving lives every day.


The Ottawa Hospital is a leading academic health, research, and learning hospital proudly affiliated with the University of Ottawa.

In a time where the public must stay home, essential workers are making their way to The Ottawa Hospital each day. They are here to care for the sickest in our region because after all, other illness and injury won’t take a backseat to COVID-19.

Doctors, nurses, and essential support staff walk through the hospital doors with one goal in mind: to make sure each patient has the best possible care. In the midst of a global pandemic and public fear, these hospital team members also have to find their own way of caring for themselves, their families, and remaining healthy through the difficult times.

They are the calming voice for each patient, whether it’s a surgeon performing lifesaving surgery for your loved one, a nurse administering chemotherapy treatment, or an orderly sharing a smile and kind words to a patient who isn’t able to have visitors at this time.

These are the stories from the frontlines of The Ottawa Hospital.

Preparing for the pandemic

Preparing for COVID-19 is not just about ensuring that The Ottawa Hospital is ready, it’s also about organizing the entire Champlain region of hospitals. That’s where Dr. Andrew Willmore, Medical Director, Department of Emergency Management at The Ottawa Hospital comes in.

Dr. Andrew Willmore leading a huddle at the COVID-19 Assessment Centre

Dr. Willmore is also the Incident Commander for the Champlain Health Region. He’s been helping, in partnership with the City of Ottawa, to prepare for an influx of patients who are expected to require hospitalization as a result of COVID-19. That preparation began about four years ago by creating an Incident Management System (IMS) within The Ottawa Hospital.

“This allows us to create mechanisms to flip into an incident mode, which allows us to reorganize how the hospital functions and when we should escalate to a higher level,” explains Dr. Willmore.

When the pandemic started and The Ottawa Hospital was tasked with coordinating the response in the region, an IMS structure was applied to the rest of the region. “This allowed us to implement changes to our care delivery models like opening the COVID-19 Assessment Centre, Care Clinics, as well as a regional staffing and logistics distribution model to ensure departments that are struggling are supported,” explains Dr. Willmore.

“I am so humbled by this role. I have a long day, I look around, and I see everyone who has had just as long of a day. The talent we have in house and regionally is beyond my expectations. It’s really a powerful thing to see come together at the end of the day.”- Dr. Andrew Willmore

The key has been working collaboratively with Ottawa Public Health to flatten the curve. The response of the community has given Dr. Willmore and his team the lead time to implement the plan without the hospitals becoming overburdened. “We’re sprinting to preparedness. We are looking at the whole system as a region. If you don’t have someone zooming out, then it’s very easy to trip over each other.” There’s no tripping in this collaborative effort.

With a long road still ahead, Dr. Willmore stops to reflect on the work he and his colleagues at The Ottawa Hospital are doing during these unprecedented times. “I am so humbled by this role. When I have had a long day, I look around, and I see everyone who has had just as long of a day. The talent we have in house and regionally is very inspiring, and absolutely everyone is engaged. It’s really a powerful thing to see come together at the end of the day.”

Nurses at The Ottawa Hospital COVID-19 Assessment Centre
Staff at the COVID-19 Assessment Centre

“Despite physical distancing, I’ve never seen a community come together like this before.” – Kim Hargreaves

Nurses rally together

Kim Hargreaves is a nurse in the medical day care unit specializing in blood cancer. She and her colleagues administer chemotherapy and supportive care for those with blood cancers, such as Leukemia, Lymphoma, Multiple Myeloma, and MDS.

Even during the COVID-19 pandemic, that care must continue for these patients. “In medical day care, we support each other 100 percent. Everybody pitches in,” says Kim.

Kim Hargreaves (far right) and her colleagues at The Ottawa Hospital.

Kim explains that nurses are being redeployed from other areas of the hospital to provide care to these patients. “Nurses from clinics whose patients are able to meet with their doctors virtually are cross training to come and help our team on the frontlines.”

This dedicated nurse, who is celebrating 31 years at The Ottawa Hospital this year, says all the community support is really helping the front-line team. “When you see those signs, you straighten up your shoulders and you know you’re needed and appreciated no matter how tired you are.” Kim continues, “We are not rushing around like in the Emergency Department or ICU, but we’re providing continuity of care.”

In all her years of nursing, Kim has never been so inspired by what she’s witnessing during this pandemic. “Despite physical distancing, I’ve never seen a community come together like this before,” says Kim.

Back from retirement

Within three hours of calling The Ottawa Hospital, Robin Morash was rehired and she was back in her scrubs within days helping patients.

After 33 years as a nurse at The Ottawa Hospital, with many years in management at the Cancer Centre, Robin was two years into retirement when she felt compelled to return. “We were hearing day in and day out just how busy the teams were, and I wanted to help my community.”

Robin Morash, back from retirement

Robin is doing just that by working at the COVID-19 Assessment Centre along with many colleagues and community partners. She says this is exactly what she trained for as a nurse and why she needed to return to work. “It’s a part of who we are. The idea of just sitting back and watching others scurry around, just isn’t us (nurses).”

Nurses ‘get it done’

Alongside Robin at the COVID-19 Assessment Centre is Joselyn Banks, a former clinical manager with The Ottawa Hospital who had just retired in December 2019 after a nursing career that spanned 35 years. When the pandemic hit, she cancelled a trip to Florida and contacted the hospital to find out how she could help.

“I looked at my colleagues and friends — I’m very proud of them. I’m very happy to have helped, in at least this little way.” – Barb Bijman

“For me it was just knowing our community needs help. Knowing the colleagues and friends I have at The Ottawa Hospital must be working crazy hours and I just wanted to be able to come back to help whoever, whenever, and in whichever capacity that I could,” says Joselyn.

Joselyn Banks at the COVID-19 Assessment Centre

Joselyn has been putting her skills to work at the COVID-19 Assessment Centre since the day it opened. She says it’s reassuring to know their work at the centre is having a positive impact. “We’re hearing feedback from many of our colleagues back at the campuses that we’re doing great work and helping to keep people who want to get swabbed out of the Emergency Department. So that’s great as well.” The centre has so far diverted more than 9,000 patients away from the Emergency Departments.

It’s not lost on Joselyn the magnitude of the situation, but she says this is what nurses do. “For us, I think we’re passionate, we’re caring—we’re nurses. We’re doers. Let’s get up and get it done. Let’s go.”

The sacrifice of coming out of retirement

Nurse Jennifer Smylie at The Ottawa Hospital General Campus

It’s not an easy decision to come out of retirement at a time like this. There are sacrifices–Jennifer Smylie knows that all too well.

Jennifer says she made the conscious decision to return to work, knowing she wouldn’t be able to have close contact with her elderly mother. But as a lifelong nurse, it’s what she needed to do. “There is some risk to it, but we’ve done things like this throughout our careers. We weighed the risk and decided this is the right thing to do.”

The veteran nurse, who spent more than 30 years at The Ottawa Hospital, and was most recently a manager in the cancer program before retiring, stepped in to work with the screeners.

Screeners are on hand to greet anyone who enters The Ottawa Hospital during the COVID-19 pandemic. In order to keep everything organized and safe, Jennifer answered the call. “I didn’t hesitate, and I thought this is the right thing to do,” says Jennifer.

She explains it’s an important role to keep patients and staff safe. “We make sure anyone who enters the hospital answers the screening questions and they are safe to enter. It’s very busy, but we’re trying to be very compassionate with everyone we screen.”

Retired nurse proud to be back

After 34 years working in the ICU at The Ottawa Hospital, Barb Bijman retired from nursing in 2017, but kept her license. Little did she know that she’d need it to lend a hand during a global pandemic.

The decision to return to the frontlines meant giving up time with her grandchildren and elderly mother, but she had to do it. “It’s a nurse thing—we go to help. That’s why so many of us decided to come back from retirement,” says Barb.

Nurse Barb Bijman at the COVID-19 Assessment Centre

As her voice cracks from emotion, she acknowledges it’s a stressful time for everyone, both healthcare workers and the public — yet she couldn’t imagine being anywhere else than providing support at the COVID-19 Assessment Centre. “I’m so proud of The Ottawa Hospital, everything it has done. It’s a really good place. I was looking at it from the outside in, at times like the bus crash and now. I looked at my colleagues and friends—I’m very proud of them. I’m very happy to have helped in at least this little way.”

Team at 3D Printing Lab steps forward

As members of The Ottawa Hospital’s 3D Printing Laboratory watched how COVID-19 was unfolding in China and Europe, they saw how some parts of the world were facing dramatic equipment shortages. That’s when Dr. Adnan Sheikh, Director of the 3D Printing Laboratory, reached out to Dr. David Neilipovitz, Department Head of Critical Care to offer help.

Since then, the 3D printing team has been able to think creatively to help protect colleagues who will be caring for patients critically ill from COVID-19. That team also includes Dr. Olivier Miguel and Dr. Leonid Chepelev, both research associates.

Dr. David Neilipovitz, Department Head of Critical Care at The Ottawa Hospital

Dr. Neilipovitz has played a key role in testing these designs in advance, allowing The Ottawa Hospital to be innovative during challenging times. “Thanks to our 3D team, they allow us to think outside the box and find us solutions to help our patients,” says Dr. Neilipovitz.

It’s a time where colleagues are helping colleagues. “We have developed and adapted multiple designs for personal protective equipment (PPE),” says Dr. Chepelev.

Dr. Chepelev adds the hospital’s 3D printing lab is producing as much quantity as it can handle right now. “We have used our 3D printers to produce the necessary parts such as smaller connectors, respirator mask parts for PPE, ventilator prototypes.” It’s a truly collaborative effort explains Dr. Chepelev, “As printing takes time, the team has been able to use the printers to prototype devices which we then pushed out to production at the various Ottawa 3D printing sites with hundreds of volunteers, or where possible to local plastics manufacturers.”

The best part of all, notes Dr. Sheikh, is that this all came about organically. “Colleagues helping colleagues—having an open mind and being willing to integrate what we can contribute. Assessing the gear and testing it out to make it reality.”

Changing ways for palliative care

Dr. Miriam Mottiar is an anesthesiologist and a palliative care physician at The Ottawa Hospital. While significant changes have been implemented for her work as an anesthesiologist in the operating room, including suiting up with PPE, it’s the changes she’s seen as a palliative care doctor that pull at her heart.

The COVID-19 crisis has made it very different for patients and their families. “Patients no longer have their family members at their bedside because of the visitor restrictions,” explains Dr. Mottiar. In order to provide that compassionate care, Dr. Mottiar and her team are still trying to help patients and their families connect during these difficult times.

Dr. Miriam Mottiar

“We are facilitating a lot of phone calls and video chats between patients and their family members. We’re also having more patients request to go home for end of life care, where they may not have been asking for that before, because at home they can have their loved ones with them.” In order to accommodate, Dr. Mottiar works with community partners to help with those requests from her patients, when possible.

She acknowledges these are challenging times for her palliative patients, as it’s not until the final hours of life that a family member can join their loved one in person. She adds, “It breaks my heart a bit as a human and a physician because we’ve had to change the way we practice due to the very significant concerns we have about the virus spreading in our community.”

I.T. up for the unprecedented challenge

It was an unprecedented task for the technology team at The Ottawa Hospital. Within three-and-a-half days, the COVID-19 Assessment Centre, a remote, out-of-hospital clinic where patients could be assessed by a healthcare provider and tested for COVID-19, needed to be ready for patients. They made it happen.

Jim Makris, Manager of Networking and Voice Services, says it meant preparing two separate buildings to be connected back to The Ottawa Hospital. “We had to set up a network connection back to the hospital, build a network at the new facility, install wireless access, and we had to deploy our phones as well.” Bottom line, Jim’s team had to make sure the front-line healthcare workers had the same access to The Ottawa Hospital as their colleagues at each campus. “Normally it would take a month to get a facility like this up and running. We did it in two days.”

Brewer Assessment Centre

Swift action made the centre operational. Next Stephen Roos, Manager of Client Services, stepped in with his team to make sure equipment was brought in, set-up, and running efficiently. “In addition, experts trained in Epic, the hospital’s Health Information System (HIS), arrived to provide the nurses on site with the training they needed to make sure all patients’ information was entered into Epic so that they could be made available to patients via a secure process using MyChart. That was an important piece in this process,” adds Stephen.

Both Jim and Stephen acknowledge this was a true partnership between the City of Ottawa and The Ottawa Hospital. It was the city which brought both power and internet access to the buildings allowing the hospital’s team to take over.

The two men are quick to add their unit is humbled to have the opportunity to support the front-line workers. “Yes, things came together really fast for our I.T. team and we worked a few really long and hard days, but the fact the front-line workers are going into work each day, caring for patients—what we did is nothing compared to what they do,” says Stephen.

Keeping the supplies on track

Roman Medzhitov

Roman Medzhitov is a Material Management Supervisor at The Ottawa Hospital. It’s a crucial role for him and his team these days.

Roman is responsible for all material supplies, from tissue to linen to personal protective equipment that go through the Civic Campus. He’s in charge of each unit and delivering supplies. “Since the arrival of COVID-19, supplies are the biggest demand,” acknowledges Roman.

Knowing that patient and staff safety is of utmost importance, Roman’s role has changed from a weekly check-in with units, to a 24-hour cycle of communication. “We reconnect every 24 hours to ensure departments are equipped with what they need to keep staff and patients safe. Together, we take an inventory and review the most important items and supplies.”

The bridge from research to patient trials

 Irene Watpool, middle, with Rebecca Porteuos, right

When Irene Watpool started hearing about all the different COVID-19 research starting up at The Ottawa Hospital, she knew there would be a need for a bridge between research and the patients. Currently there are more than 50 projects, 14 that received funding thanks to generous donor support.

Irene has been a nurse for over 30 years, and has worked on clinical trials for 23 years with The Ottawa Hospital’s research team. As the program manager for research in the Intensive Care Unit, she acts as the liaison between research and the patients, and knows the gentle way to approach each person and family to discuss patient trials.

“The role that I have taken on, along with my colleague Rebecca Porteous, is to be the one point of contact for in-patients in the COVID-19 studies,” explains Irene.

Some studies involve having medications, blood work, while others require nasal swabs. Irene and her colleagues are trying to coordinate every detail so that the patients aren’t impacted too much. There are two types of trials involved, one that could potentially benefit the patient through medication or treatments, while other trials focus on future patients and better understanding the disease.

“For more than four weeks, I’ve been approaching almost every COVID-19 positive patient that comes in to see if they would participate in research. It’s actually quite surprising because these people are sick, and the swabs are uncomfortable but the patients are so gracious and willing to participate in research. It’s amazing,” says Irene.

Irene adds patients seem to understand the importance of their role and the research. “They are being very altruistic. You really have a sense they don’t wish the disease on anyone and they’re willing to help.”

As for her team’s role, Irene says she can’t imagine being anywhere else. “I feel privileged to be involved in this.


While we all face uncertainty with each coming day, there is a calming reassurance knowing our front-line healthcare workers are harnessing their knowledge to care for all patients during these challenging times. It’s that care which we will look back on someday, and it will only be then that we realize how instrumental each role was when our community was in need during these unprecedented times.


The Ottawa Hospital is a leading academic health, research, and learning hospital proudly affiliated with the University of Ottawa.

Mackenzie Daybutch  

Mackenzie Daybutch

Everyone deserves to feel a sense of belonging where they work, which is made so much easier when you feel a connection with others.

This is exactly the goal of The Ottawa Hospital’s Indigenous Employee Network (IEN). Created in October 2021, the IEN’s ongoing goal is to create a safe space for self-declared First Nations, Inuit and Métis employees at The Ottawa Hospital and their allies to connect, share experiences, and celebrate Indigenous culture.

Mackenzie Daybutch is Ojibway from Mississauga First Nation #8 in North-Eastern Ontario, where she is a status band member, Bear Clan, and inter-generational residential school survivor. She is the Program Coordinator for the Regional Indigenous Cancer Program at The Ottawa Hospital and is Lead of the IEN, which she describes it as a “sacred space where indigenous hospital employees and allies can connect.” 

Learn more about Mackenzie and the critical work of the IEN.


Hélène Létourneau-Donnelly

Hélène Létourneau-Donnelly

Our hospital has seen its fair share of trailblazing women, and Hélène Létourneau-Donnelly deserves to be mentioned.

Her nursing career began at the then Ottawa General Hospital in 1959, where one week after graduating as an RN, she assumed the position of Assistant Director of Nursing. Only a few years later, her talents were recognized from across town and she became a director in nursing at the then Civic Hospital. She was a young woman who chose to follow her career aspirations of caring for others at a time when other women her age were getting married and having children. Hélène would be instrumental in leading that position for the next 27 years.

She’s recognized for developing and establishing, with the support of her committed staff, a list of major hospital programs. They include the Comprehensive Surgical Day Care, which was a first in Canada, Ottawa’s first Triage Nurse Program in the Emergency Department, the Cerebral Vascular Service and Poison Information Centre, also a first in Ottawa, and the city’s first Operating Room Technical Course.

She is respected for completing a PhD (Education), without thesis, on a part-time basis during this hectic time.

Whether it was advancing care for patients or her life-long commitment to the education and wellness needs of women, Hélène has routinely been a voice and passionate advocate for others.

Hélène’s actions and commitment to care at The Ottawa Hospital have long since continued into retirement as a volunteer and as a donor—she continues to find ways to give back. Hélène has been particularly interested in supporting women’s health through the Shirley E. Greenberg Women’s Health Centre and the Rose Ages Breast Health Centre, which has a room named after her.

Learn more about Hélène Létourneau-Donnelly.


Macrina Valcin

Last year, Registered Nurse Macrina Valcin wanted to find a creative way to mark Black History Month. With some help from her colleagues on the Mother Baby Unit at the General Campus, she transformed the unit’s bulletin board into a powerful celebration of the Black community, creating an intricate display with inspirational quotes, books to borrow and posters of historical Black leaders.

Macrina’s passion project was born from tragedy—the death of George Floyd. “I decided I was going to let people see what racism is, what Black culture is,” says Macrina. “I thought maybe they can see this display and learn a little bit more and ask me questions.”

This year, Macrina brought her creative labour of love to a much larger audience. Throughout all of February, Macrina’s displays were located in the Employee Corner right outside the cafeteria doors at both the General and Civic Campuses. The displays placed a strong focus on honouring Canadian Black heroes, including athletes, politicians and entrepreneurs.

Macrina Valcin

There was also a collection of books and posters that commemorate Black leaders from the past. “One of my big goals with these displays is to honour the past and inspire the future,” says Macrina.

Macrina hopes her displays will spark some difficult but necessary reflections. “I think people forget that racism is everywhere and exists every day. I’m hoping that these displays will bring about a greater awareness of what people do not see and do not know.”

Read more about Macrina and how last year’s project led to her co-leading Black Community at The Ottawa Hospital.


Mary Ierullo

Mary Lerullo

Mary Ierullo had her own children, but she was also the “other mother” to countless young women in Ottawa. After immigrating to Ottawa from Italy as a young girl in 1928, Mary was always inspired to help others.

In the 1950s, she saw young pregnant women from back home struggling, so, despite not holding an official role at the hospital, she helped set up the first prenatal clinic for immigrant women at the Civic Hospital. She held their hands, literally and figuratively, as they transitioned into motherhood in their new country. 

Learn more about other amazing women like Mary in our 100 Moments series, celebrating the 100th anniversary of the Civic.


Dr. Rebecca Auer  

It was only a glimpse she caught, standing on the side of the Trans-Canada Highway as it curved along Lake Superior, but since then, Terry Fox has remained a source of inspiration for Dr. Rebecca Auer. His vision and determination helped motivate her to where she is today — an award-winning cancer clinician-scientist.

Dr. Auer combines revolutionary cancer research with hands-on patient care every day in her role as Surgical Oncologist and Senior Scientist at The Ottawa Hospital, and as Scientific Director of the hospital’s Cancer Research Program. 

As a surgeon, Dr. Auer sees with clarity that, while surgery may be the best chance for a cure in most cancers, patients are particularly vulnerable to both infections and cancer recurrence in its aftermath, in large part because the immune system is suppressed in the postoperative period. Dr. Auer’s research program is focused on understanding the mechanisms behind this effect and reversing them with innovative therapies.

Dr. Rebecca Auer

In recognition of her practice-changing research, Dr. Auer has been named the 2023 recipient of the Chrétien Researcher of the Year Award. 

Learn about her childhood stint at CHEO and an alarming late night in the lab.


Marion Crowe

Marion Crowe

Access to culturally safe health care is a priority for The Ottawa Hospital. We’re focused on strengthening Indigenous partnerships to guide our work to improve the experiences of First Nation, Inuit and Métis patients and their families.  

TOH’s journey of reconciliation would not be possible without the vision of Marion Crowe – the first Indigenous Governor at TOH and Co-Chair of the Indigenous Peoples Advisory Circle.  An accomplished and award-winning leader in First Nations health equity and governance, Marion was appointed to the TOH board on Indigenous Peoples Day June 21, 2017.  She is also a proud member of Piapot First Nation in Saskatchewan and founding Chief Executive Officer of the First Nations Health Managers Association.   

Marion says TOH’s work to advance Indigenous priorities is a result of many candid and sometimes difficult conversations and a true willingness among everyone at the table to pursue the journey together. 

“The work of reconciliation is not easy,” she says. “You cannot have reconciliation without truth, and the truth can often times be painful and discouraging. With TOH, we’ve had a willingness from the beginning to engage in the hard work of reconciliation. We’ve created a true allyship at the leadership level and a real shift in thinking is gaining momentum across the organization. I commend the dedicated members of the Indigenous Peoples Advisory Circle for showing up for their people and for change. I’m immensely proud of our work together and look forward to continued progress.”

Read more about Marion Crowe and other incredible woman of our hospital by checking out our 100 Moments series, which shares extraordinary moments from the past century of the Civic.


Dr. Emily Gear

For decades, Dr. Emily Gear and her husband, Dr. Frank Berkman, a cardiologist at the Cardiac Unit (now called The University of Ottawa Heart Institute), lived across the street from the hospital so she could be at the Civic in minutes to deliver a baby. Dr. Gear had a practice in the basement of her home with a full-time nurse.   

“Her nurse was like another grandmother to us,” recalls Dr. Gear’s daughter, Janet Berkman. “She’d come up at noon and join us for lunch.”  

Janet also remembers many men over the years parked in the driveway of their home on Melrose Avenue, too uncomfortable to come inside with their wives.   

Dr. Emily Gear was Ottawa’s first female OB/GYN, pictured here (front left) with a group of medical interns outside the Civic Hospital in 1950.   

“Mom loved the people at the Civic Hospital,” Janet adds. “She did rounds there every morning and was there all the time for deliveries. The Civic was almost like her second home.”

Read more about Dr. Gear and other incredible woman of our hospital by checking out our 100 Moments series, which shares extraordinary moments from the past century of the Civic.


Dr. Kathleen Gartke

Dr. Gartke is the executive sponsor of the WPLC.

“I spent more than 25 years as the only operating female orthopedic surgeon in the city. I know what it’s like not to feel like part of the group,” says Dr. Kathleen Gartke, Senior Medical Officer at The Ottawa Hospital.

Dr. Gartke’s sentiments are not unique among many women physicians. Although women have outnumbered men in medical school for 20 years, individual and systemic biases in healthcare can prevent qualified women candidates from pursuing, achieving and staying in leadership roles.

To fight this inequality, Dr. Virginia Roth, now The Ottawa Hospital’s Chief of Staff founded the Women Physician Leadership Committee (WPLC), formerly known as the Female Physician Leadership Committee, in 2011. It identifies, mentors and trains potential leaders, and recognizes, enables and supports existing leaders. A decade later, the committee is still going strong. The number of women division heads at the hospital grew from 12 percent in 2010 to 23 percent in 2021, an increase of 92 percent. 

Read how the WPLC has made inroads for women physicians.


Dr. Julianna Tomlinson

Born, raised, educated, and trained in Ottawa, Dr. Julianna Tomlinson is using research to change the way we think about Parkinson’s disease. Her work focuses on Parkinson’s-linked genes and is revealing the complexity of the disease. As the Senior Laboratory Manager in Dr. Michael Schlossmacher’s lab at the Ottawa Hospital Research Institute (OHRI), Dr. Tomlinson is highly involved in community outreach, and her work is inspired and influenced by people living with Parkinson’s.

Read our Q&A with Dr. Tomlinson.

Dr. Julianna Tomlinson

Dr. Barabara Vanderhyden

Dr. Barbara Vanderhyden

Dr. Barbara Vanderhyden has spent her career looking for the metaphorical missing pieces to some of ovarian cancer’s most complex puzzles. As a senior scientist at The Ottawa Hospital, professor at the University of Ottawa, and Corinne Boyer Chair in Ovarian Cancer Research, Dr. Vanderhyden’s work makes a 3,000-piece puzzle look like child’s play.

From her first award — the Soroptimist Award for her volunteering as a high schooler in 1978 — to the accolades she’s garnered since — including the Dr. J. David Grimes Research Career Achievement Award, the Capital Educator’s Award, and the Governor General’s Caring Canadian Award — Dr. Vanderhyden’s award-winning career has changed the way ovarian cancer is understood and treated today.

Learn why physiology is like a puzzle and why sucking eggs is a good thing in Dr. Vanderhyden’s lab.


The Ottawa Hospital is a leading academic health, research, and learning hospital proudly affiliated with the University of Ottawa.

True love will continue through legacy gifts

“When I search for you, I never look too far. In every room, in every corner – there you are.”

Jim Whitehead wrote that poem to his late wife, Pat, after she passed away. The two had a magical connection that spanned almost their entire lives, including over 35 years of marriage.

Pat and Jim first met as young children in an Orangeville neighbourhood where Jim lived, and where Pat would visit relatives. Eventually, the pair went their separate ways, and over the course of about 20 years, they each married and had two children, all boys.

It wasn’t until they were in their mid-forties and both living in Ottawa, that their paths would cross again. “We became ‘simultaneously singlelized’ and reunited,” Jim remembers, as a smile stretches across his face.

Love reconnected

Their reconnection was instant. “We both were at a party in Barrhaven, hosted by a mutual friend. When I saw her, I knew that this moment was it.”

The rest, shall we say, is history. The couple married and built their life together in their cozy home near the Civic Campus of The Ottawa Hospital. They shared a love of music, art and travel, all of which is obvious when you look around their home. They also had a deep connection to their community – in fact, Pat generously supported 40 local charities.

After Pat passed away in January 2018, following a seven-year struggle with the effects of Alzheimer’s dementia, Jim decided to revisit the charities he and his late wife had supported.

Patricia Whitehead in sitting on a couch in her home.
Jim’s late wife, Patricia, pictured at their cozy home.

Legacy of their love

Ultimately, he decided to leave a gift in his will to 11 organizations, including The Ottawa Hospital. During his work years, Jim some spent time as an employee of the geriatric unit of the Civic Hospital, now the Civic Campus of The Ottawa Hospital. With the hospital being just a stone’s throw from his front steps, this gift was important to him. “My sons were born there and my two stepsons as well. I worked there, Pat and I were both cared for at the hospital, and I realized that I wanted to do more.”

As Jim sits in his living room, he still grieves for the loss of his beloved wife. However, Pat’s presence fills their home, with the special touches, from the addition she designed to the pictures that hang on the wall to the marionettes that she made herself. Jim reflects on their special bond, which was so strong that it brought the two back together. “We were well matched,” smiles Jim. He continues, “I had never loved or been loved as much, or as well, as with my Patricia.”

Jim’s gift will be a lasting legacy for not only him but also of Pat, and it will honour their deep love of their community and each other. Their love story will continue for generations by providing care and attention to patients in years to come.


The Ottawa Hospital is a leading academic health, research, and learning hospital proudly affiliated with the University of Ottawa.