Archives des TOH Family | Page 2 of 2 | The Ottawa Hospital Foundation

In a time where the public must stay home, essential workers are making their way to The Ottawa Hospital each day. They are here to care for the sickest in our region because after all, other illness and injury won’t take a backseat to COVID-19.

Doctors, nurses, and essential support staff walk through the hospital doors with one goal in mind: to make sure each patient has the best possible care. In the midst of a global pandemic and public fear, these hospital team members also have to find their own way of caring for themselves, their families, and remaining healthy through the difficult times.

They are the calming voice for each patient, whether it’s a surgeon performing lifesaving surgery for your loved one, a nurse administering chemotherapy treatment, or an orderly sharing a smile and kind words to a patient who isn’t able to have visitors at this time.

These are the stories from the frontlines of The Ottawa Hospital.

Preparing for the pandemic

Preparing for COVID-19 is not just about ensuring that The Ottawa Hospital is ready, it’s also about organizing the entire Champlain region of hospitals. That’s where Dr. Andrew Willmore, Medical Director, Department of Emergency Management at The Ottawa Hospital comes in.

*Dr. Andrew Willmore leading a huddle at the COVID-19 Assessment Centre*

Dr. Willmore is also the Incident Commander for the Champlain Health Region. He’s been helping, in partnership with the City of Ottawa, to prepare for an influx of patients who are expected to require hospitalization as a result of COVID-19. That preparation began about four years ago by creating an Incident Management System (IMS) within The Ottawa Hospital.

“This allows us to create mechanisms to flip into an incident mode, which allows us to reorganize how the hospital functions and when we should escalate to a higher level,” explains Dr. Willmore.

When the pandemic started and The Ottawa Hospital was tasked with coordinating the response in the region, an IMS structure was applied to the rest of the region. “This allowed us to implement changes to our care delivery models like opening the COVID-19 Assessment Centre, Care Clinics, as well as a regional staffing and logistics distribution model to ensure departments that are struggling are supported,” explains Dr. Willmore.

“I am so humbled by this role. I have a long day, I look around, and I see everyone who has had just as long of a day. The talent we have in house and regionally is beyond my expectations. It’s really a powerful thing to see come together at the end of the day.”- Dr. Andrew Willmore

The key has been working collaboratively with Ottawa Public Health to flatten the curve. The response of the community has given Dr. Willmore and his team the lead time to implement the plan without the hospitals becoming overburdened. “We’re sprinting to preparedness. We are looking at the whole system as a region. If you don’t have someone zooming out, then it’s very easy to trip over each other.” There’s no tripping in this collaborative effort.

With a long road still ahead, Dr. Willmore stops to reflect on the work he and his colleagues at The Ottawa Hospital are doing during these unprecedented times. “I am so humbled by this role. When I have had a long day, I look around, and I see everyone who has had just as long of a day. The talent we have in house and regionally is very inspiring, and absolutely everyone is engaged. It’s really a powerful thing to see come together at the end of the day.”

Nurses at The Ottawa Hospital COVID-19 Assessment Centre — *Staff at the COVID-19 Assessment Centre*

“Despite physical distancing, I’ve never seen a community come together like this before.” – Kim Hargreaves

Nurses rally together

Kim Hargreaves is a nurse in the medical day care unit specializing in blood cancer. She and her colleagues administer chemotherapy and supportive care for those with blood cancers, such as Leukemia, Lymphoma, Multiple Myeloma, and MDS.

Even during the COVID-19 pandemic, that care must continue for these patients. “In medical day care, we support each other 100 percent. Everybody pitches in,” says Kim.

*Kim Hargreaves (far right) and her colleagues at The Ottawa Hospital.*

Kim explains that nurses are being redeployed from other areas of the hospital to provide care to these patients. “Nurses from clinics whose patients are able to meet with their doctors virtually are cross training to come and help our team on the frontlines.”

This dedicated nurse, who is celebrating 31 years at The Ottawa Hospital this year, says all the community support is really helping the front-line team. “When you see those signs, you straighten up your shoulders and you know you’re needed and appreciated no matter how tired you are.” Kim continues, “We are not rushing around like in the Emergency Department or ICU, but we’re providing continuity of care.”

In all her years of nursing, Kim has never been so inspired by what she’s witnessing during this pandemic. “Despite physical distancing, I’ve never seen a community come together like this before,” says Kim.

Back from retirement

Within three hours of calling The Ottawa Hospital, Robin Morash was rehired and she was back in her scrubs within days helping patients.

After 33 years as a nurse at The Ottawa Hospital, with many years in management at the Cancer Centre, Robin was two years into retirement when she felt compelled to return. “We were hearing day in and day out just how busy the teams were, and I wanted to help my community.”

Robin is doing just that by working at the COVID-19 Assessment Centre along with many colleagues and community partners. She says this is exactly what she trained for as a nurse and why she needed to return to work. “It’s a part of who we are. The idea of just sitting back and watching others scurry around, just isn’t us (nurses).”

Nurses ‘get it done’

Alongside Robin at the COVID-19 Assessment Centre is Joselyn Banks, a former clinical manager with The Ottawa Hospital who had just retired in December 2019 after a nursing career that spanned 35 years. When the pandemic hit, she cancelled a trip to Florida and contacted the hospital to find out how she could help.

“I looked at my colleagues and friends — I’m very proud of them. I’m very happy to have helped, in at least this little way.” – Barb Bijman

“For me it was just knowing our community needs help. Knowing the colleagues and friends I have at The Ottawa Hospital must be working crazy hours and I just wanted to be able to come back to help whoever, whenever, and in whichever capacity that I could,” says Joselyn.

*Joselyn Banks at the COVID-19 Assessment Centre*

Joselyn has been putting her skills to work at the COVID-19 Assessment Centre since the day it opened. She says it’s reassuring to know their work at the centre is having a positive impact. “We’re hearing feedback from many of our colleagues back at the campuses that we’re doing great work and helping to keep people who want to get swabbed out of the Emergency Department. So that’s great as well.” The centre has so far diverted more than 9,000 patients away from the Emergency Departments.

It’s not lost on Joselyn the magnitude of the situation, but she says this is what nurses do. “For us, I think we’re passionate, we’re caring—we’re nurses. We’re doers. Let’s get up and get it done. Let’s go.”

The sacrifice of coming out of retirement

*Nurse Jennifer Smylie at The Ottawa Hospital General Campus*

It’s not an easy decision to come out of retirement at a time like this. There are sacrifices–Jennifer Smylie knows that all too well.

Jennifer says she made the conscious decision to return to work, knowing she wouldn’t be able to have close contact with her elderly mother. But as a lifelong nurse, it’s what she needed to do. “There is some risk to it, but we’ve done things like this throughout our careers. We weighed the risk and decided this is the right thing to do.”

The veteran nurse, who spent more than 30 years at The Ottawa Hospital, and was most recently a manager in the cancer program before retiring, stepped in to work with the screeners.

Screeners are on hand to greet anyone who enters The Ottawa Hospital during the COVID-19 pandemic. In order to keep everything organized and safe, Jennifer answered the call. “I didn’t hesitate, and I thought this is the right thing to do,” says Jennifer.

She explains it’s an important role to keep patients and staff safe. “We make sure anyone who enters the hospital answers the screening questions and they are safe to enter. It’s very busy, but we’re trying to be very compassionate with everyone we screen.”

Retired nurse proud to be back

After 34 years working in the ICU at The Ottawa Hospital, Barb Bijman retired from nursing in 2017, but kept her license. Little did she know that she’d need it to lend a hand during a global pandemic.

The decision to return to the frontlines meant giving up time with her grandchildren and elderly mother, but she had to do it. “It’s a nurse thing—we go to help. That’s why so many of us decided to come back from retirement,” says Barb.

*Nurse Barb Bijman at the COVID-19 Assessment Centre*

As her voice cracks from emotion, she acknowledges it’s a stressful time for everyone, both healthcare workers and the public — yet she couldn’t imagine being anywhere else than providing support at the COVID-19 Assessment Centre. “I’m so proud of The Ottawa Hospital, everything it has done. It’s a really good place. I was looking at it from the outside in, at times like the bus crash and now. I looked at my colleagues and friends—I’m very proud of them. I’m very happy to have helped in at least this little way.”

Team at 3D Printing Lab steps forward

As members of The Ottawa Hospital’s 3D Printing Laboratory watched how COVID-19 was unfolding in China and Europe, they saw how some parts of the world were facing dramatic equipment shortages. That’s when Dr. Adnan Sheikh, Director of the 3D Printing Laboratory, reached out to Dr. David Neilipovitz, Department Head of Critical Care to offer help.

Since then, the 3D printing team has been able to think creatively to help protect colleagues who will be caring for patients critically ill from COVID-19. That team also includes Dr. Olivier Miguel and Dr. Leonid Chepelev, both research associates.

*Dr. David Neilipovitz, Department Head of Critical Care at The Ottawa Hospital*

Dr. Neilipovitz has played a key role in testing these designs in advance, allowing The Ottawa Hospital to be innovative during challenging times. “Thanks to our 3D team, they allow us to think outside the box and find us solutions to help our patients,” says Dr. Neilipovitz.

It’s a time where colleagues are helping colleagues. “We have developed and adapted multiple designs for personal protective equipment (PPE),” says Dr. Chepelev.

Dr. Chepelev adds the hospital’s 3D printing lab is producing as much quantity as it can handle right now. “We have used our 3D printers to produce the necessary parts such as smaller connectors, respirator mask parts for PPE, ventilator prototypes.” It’s a truly collaborative effort explains Dr. Chepelev, “As printing takes time, the team has been able to use the printers to prototype devices which we then pushed out to production at the various Ottawa 3D printing sites with hundreds of volunteers, or where possible to local plastics manufacturers.”

The best part of all, notes Dr. Sheikh, is that this all came about organically. “Colleagues helping colleagues—having an open mind and being willing to integrate what we can contribute. Assessing the gear and testing it out to make it reality.”

Changing ways for palliative care

Dr. Miriam Mottiar is an anesthesiologist and a palliative care physician at The Ottawa Hospital. While significant changes have been implemented for her work as an anesthesiologist in the operating room, including suiting up with PPE, it’s the changes she’s seen as a palliative care doctor that pull at her heart.

The COVID-19 crisis has made it very different for patients and their families. “Patients no longer have their family members at their bedside because of the visitor restrictions,” explains Dr. Mottiar. In order to provide that compassionate care, Dr. Mottiar and her team are still trying to help patients and their families connect during these difficult times.

“We are facilitating a lot of phone calls and video chats between patients and their family members. We’re also having more patients request to go home for end of life care, where they may not have been asking for that before, because at home they can have their loved ones with them.” In order to accommodate, Dr. Mottiar works with community partners to help with those requests from her patients, when possible.

She acknowledges these are challenging times for her palliative patients, as it’s not until the final hours of life that a family member can join their loved one in person. She adds, “It breaks my heart a bit as a human and a physician because we’ve had to change the way we practice due to the very significant concerns we have about the virus spreading in our community.”

I.T. up for the unprecedented challenge

It was an unprecedented task for the technology team at The Ottawa Hospital. Within three-and-a-half days, the COVID-19 Assessment Centre, a remote, out-of-hospital clinic where patients could be assessed by a healthcare provider and tested for COVID-19, needed to be ready for patients. They made it happen.

Jim Makris, Manager of Networking and Voice Services, says it meant preparing two separate buildings to be connected back to The Ottawa Hospital. “We had to set up a network connection back to the hospital, build a network at the new facility, install wireless access, and we had to deploy our phones as well.” Bottom line, Jim’s team had to make sure the front-line healthcare workers had the same access to The Ottawa Hospital as their colleagues at each campus. “Normally it would take a month to get a facility like this up and running. We did it in two days.”

Swift action made the centre operational. Next Stephen Roos, Manager of Client Services, stepped in with his team to make sure equipment was brought in, set-up, and running efficiently. “In addition, experts trained in Epic, the hospital’s Health Information System (HIS), arrived to provide the nurses on site with the training they needed to make sure all patients’ information was entered into Epic so that they could be made available to patients via a secure process using MyChart. That was an important piece in this process,” adds Stephen.

Both Jim and Stephen acknowledge this was a true partnership between the City of Ottawa and The Ottawa Hospital. It was the city which brought both power and internet access to the buildings allowing the hospital’s team to take over.

The two men are quick to add their unit is humbled to have the opportunity to support the front-line workers. “Yes, things came together really fast for our I.T. team and we worked a few really long and hard days, but the fact the front-line workers are going into work each day, caring for patients—what we did is nothing compared to what they do,” says Stephen.

Keeping the supplies on track

Roman Medzhitov is a Material Management Supervisor at The Ottawa Hospital. It’s a crucial role for him and his team these days.

Roman is responsible for all material supplies, from tissue to linen to personal protective equipment that go through the Civic Campus. He’s in charge of each unit and delivering supplies. “Since the arrival of COVID-19, supplies are the biggest demand,” acknowledges Roman.

Knowing that patient and staff safety is of utmost importance, Roman’s role has changed from a weekly check-in with units, to a 24-hour cycle of communication. “We reconnect every 24 hours to ensure departments are equipped with what they need to keep staff and patients safe. Together, we take an inventory and review the most important items and supplies.”

The bridge from research to patient trials

*Irene Watpool, middle, with Rebecca Porteuos, right*

When Irene Watpool started hearing about all the different COVID-19 research starting up at The Ottawa Hospital, she knew there would be a need for a bridge between research and the patients. Currently there are more than 50 projects, 14 that received funding thanks to generous donor support.

Irene has been a nurse for over 30 years, and has worked on clinical trials for 23 years with The Ottawa Hospital’s research team. As the program manager for research in the Intensive Care Unit, she acts as the liaison between research and the patients, and knows the gentle way to approach each person and family to discuss patient trials.

“The role that I have taken on, along with my colleague Rebecca Porteous, is to be the one point of contact for in-patients in the COVID-19 studies,” explains Irene.

Some studies involve having medications, blood work, while others require nasal swabs. Irene and her colleagues are trying to coordinate every detail so that the patients aren’t impacted too much. There are two types of trials involved, one that could potentially benefit the patient through medication or treatments, while other trials focus on future patients and better understanding the disease.

“For more than four weeks, I’ve been approaching almost every COVID-19 positive patient that comes in to see if they would participate in research. It’s actually quite surprising because these people are sick, and the swabs are uncomfortable but the patients are so gracious and willing to participate in research. It’s amazing,” says Irene.

Irene adds patients seem to understand the importance of their role and the research. “They are being very altruistic. You really have a sense they don’t wish the disease on anyone and they’re willing to help.”

As for her team’s role, Irene says she can’t imagine being anywhere else. “I feel privileged to be involved in this.”

While we all face uncertainty with each coming day, there is a calming reassurance knowing our front-line healthcare workers are harnessing their knowledge to care for all patients during these challenging times. It’s that care which we will look back on someday, and it will only be then that we realize how instrumental each role was when our community was in need during these unprecedented times.

The Ottawa Hospital is a leading academic health, research, and learning hospital proudly affiliated with the University of Ottawa.

Categories: COVID-19

Mackenzie Daybutch

Everyone deserves to feel a sense of belonging where they work, which is made so much easier when you feel a connection with others.

This is exactly the goal of The Ottawa Hospital’s Indigenous Employee Network (IEN). Created in October 2021, the IEN’s ongoing goal is to create a safe space for self-declared First Nations, Inuit and Métis employees at The Ottawa Hospital and their allies to connect, share experiences, and celebrate Indigenous culture.

Mackenzie Daybutch is Ojibway from Mississauga First Nation #8 in North-Eastern Ontario, where she is a status band member, Bear Clan, and inter-generational residential school survivor. She is the Program Coordinator for the Regional Indigenous Cancer Program at The Ottawa Hospital and is Lead of the IEN, which she describes it as a “sacred space where indigenous hospital employees and allies can connect.”

Learn more about Mackenzie and the critical work of the IEN.

Hélène Létourneau-Donnelly

Our hospital has seen its fair share of trailblazing women, and Hélène Létourneau-Donnelly deserves to be mentioned.

Her nursing career began at the then Ottawa General Hospital in 1959, where one week after graduating as an RN, she assumed the position of Assistant Director of Nursing. Only a few years later, her talents were recognized from across town and she became a director in nursing at the then Civic Hospital. She was a young woman who chose to follow her career aspirations of caring for others at a time when other women her age were getting married and having children. Hélène would be instrumental in leading that position for the next 27 years.

She’s recognized for developing and establishing, with the support of her committed staff, a list of major hospital programs. They include the Comprehensive Surgical Day Care, which was a first in Canada, Ottawa’s first Triage Nurse Program in the Emergency Department, the Cerebral Vascular Service and Poison Information Centre, also a first in Ottawa, and the city’s first Operating Room Technical Course.

She is respected for completing a PhD (Education), without thesis, on a part-time basis during this hectic time.

Whether it was advancing care for patients or her life-long commitment to the education and wellness needs of women, Hélène has routinely been a voice and passionate advocate for others.

Hélène’s actions and commitment to care at The Ottawa Hospital have long since continued into retirement as a volunteer and as a donor—she continues to find ways to give back. Hélène has been particularly interested in supporting women’s health through the Shirley E. Greenberg Women’s Health Centre and the Rose Ages Breast Health Centre, which has a room named after her.

Learn more about Hélène Létourneau-Donnelly.

Macrina Valcin

Last year, Registered Nurse Macrina Valcin wanted to find a creative way to mark Black History Month. With some help from her colleagues on the Mother Baby Unit at the General Campus, she transformed the unit’s bulletin board into a powerful celebration of the Black community, creating an intricate display with inspirational quotes, books to borrow and posters of historical Black leaders.

Macrina’s passion project was born from tragedy—the death of George Floyd. “I decided I was going to let people see what racism is, what Black culture is,” says Macrina. “I thought maybe they can see this display and learn a little bit more and ask me questions.”

This year, Macrina brought her creative labour of love to a much larger audience. Throughout all of February, Macrina’s displays were located in the Employee Corner right outside the cafeteria doors at both the General and Civic Campuses. The displays placed a strong focus on honouring Canadian Black heroes, including athletes, politicians and entrepreneurs.

There was also a collection of books and posters that commemorate Black leaders from the past. “One of my big goals with these displays is to honour the past and inspire the future,” says Macrina.

Macrina hopes her displays will spark some difficult but necessary reflections. “I think people forget that racism is everywhere and exists every day. I’m hoping that these displays will bring about a greater awareness of what people do not see and do not know.”

Read more about Macrina and how last year’s project led to her co-leading Black Community at The Ottawa Hospital.

Mary Ierullo

Mary Ierullo had her own children, but she was also the “other mother” to countless young women in Ottawa. After immigrating to Ottawa from Italy as a young girl in 1928, Mary was always inspired to help others.

In the 1950s, she saw young pregnant women from back home struggling, so, despite not holding an official role at the hospital, she helped set up the first prenatal clinic for immigrant women at the Civic Hospital. She held their hands, literally and figuratively, as they transitioned into motherhood in their new country.

Learn more about other amazing women like Mary in our 100 Moments series, celebrating the 100^th anniversary of the Civic.

Dr. Rebecca Auer

It was only a glimpse she caught, standing on the side of the Trans-Canada Highway as it curved along Lake Superior, but since then, Terry Fox has remained a source of inspiration for Dr. Rebecca Auer. His vision and determination helped motivate her to where she is today — an award-winning cancer clinician-scientist.

Dr. Auer combines revolutionary cancer research with hands-on patient care every day in her role as Executive Vice-President of Research and Innovation at The Ottawa Hospital and CEO and Scientific Director at The Ottawa Hospital Research Institute.

As a surgeon, Dr. Auer sees with clarity that, while surgery may be the best chance for a cure in most cancers, patients are particularly vulnerable to both infections and cancer recurrence in its aftermath, in large part because the immune system is suppressed in the postoperative period. Dr. Auer’s research program is focused on understanding the mechanisms behind this effect and reversing them with innovative therapies.

In recognition of her practice-changing research, Dr. Auer has been named the 2023 recipient of the Chrétien Researcher of the Year Award.

Learn about her childhood stint at CHEO and an alarming late night in the lab.

Marion Crowe

Access to culturally safe health care is a priority for The Ottawa Hospital. We’re focused on strengthening Indigenous partnerships to guide our work to improve the experiences of First Nation, Inuit and Métis patients and their families.  

TOH’s journey of reconciliation would not be possible without the vision of Marion Crowe – the first Indigenous Governor at TOH and Co-Chair of the Indigenous Peoples Advisory Circle.  An accomplished and award-winning leader in First Nations health equity and governance, Marion was appointed to the TOH board on Indigenous Peoples Day June 21, 2017.  She is also a proud member of Piapot First Nation in Saskatchewan and founding Chief Executive Officer of the First Nations Health Managers Association.   

Marion says TOH’s work to advance Indigenous priorities is a result of many candid and sometimes difficult conversations and a true willingness among everyone at the table to pursue the journey together. 

“The work of reconciliation is not easy,” she says. “You cannot have reconciliation without truth, and the truth can often times be painful and discouraging. With TOH, we’ve had a willingness from the beginning to engage in the hard work of reconciliation. We’ve created a true allyship at the leadership level and a real shift in thinking is gaining momentum across the organization. I commend the dedicated members of the Indigenous Peoples Advisory Circle for showing up for their people and for change. I’m immensely proud of our work together and look forward to continued progress.”

Read more about Marion Crowe and other incredible woman of our hospital by checking out our 100 Moments series, which shares extraordinary moments from the past century of the Civic.

Dr. Emily Gear

For decades, Dr. Emily Gear and her husband, Dr. Frank Berkman, a cardiologist at the Cardiac Unit (now called The University of Ottawa Heart Institute), lived across the street from the hospital so she could be at the Civic in minutes to deliver a baby. Dr. Gear had a practice in the basement of her home with a full-time nurse.   

“Her nurse was like another grandmother to us,” recalls Dr. Gear’s daughter, Janet Berkman. “She’d come up at noon and join us for lunch.”  

Janet also remembers many men over the years parked in the driveway of their home on Melrose Avenue, too uncomfortable to come inside with their wives.   

*Dr. Emily Gear was Ottawa’s first female OB/GYN, pictured here (front left) with a group of medical interns outside the Civic Hospital in 1950.*

“Mom loved the people at the Civic Hospital,” Janet adds. “She did rounds there every morning and was there all the time for deliveries. The Civic was almost like her second home.”

Read more about Dr. Gear and other incredible woman of our hospital by checking out our 100 Moments series, which shares extraordinary moments from the past century of the Civic.

Dr. Kathleen Gartke

*Dr. Gartke is the executive sponsor of the WPLC.*

“I spent more than 25 years as the only operating female orthopedic surgeon in the city. I know what it’s like not to feel like part of the group,” says Dr. Kathleen Gartke, Senior Medical Officer at The Ottawa Hospital.

Dr. Gartke’s sentiments are not unique among many women physicians. Although women have outnumbered men in medical school for 20 years, individual and systemic biases in healthcare can prevent qualified women candidates from pursuing, achieving and staying in leadership roles.

To fight this inequality, Dr. Virginia Roth, now The Ottawa Hospital’s Chief of Staff founded the Women Physician Leadership Committee (WPLC), formerly known as the Female Physician Leadership Committee, in 2011. It identifies, mentors and trains potential leaders, and recognizes, enables and supports existing leaders. A decade later, the committee is still going strong. The number of women division heads at the hospital grew from 12 percent in 2010 to 23 percent in 2021, an increase of 92 percent.

Read how the WPLC has made inroads for women physicians.

Dr. Julianna Tomlinson

Born, raised, educated, and trained in Ottawa, Dr. Julianna Tomlinson is using research to change the way we think about Parkinson’s disease. Her work focuses on Parkinson’s-linked genes and is revealing the complexity of the disease. As the Senior Laboratory Manager in Dr. Michael Schlossmacher’s lab at the Ottawa Hospital Research Institute (OHRI), Dr. Tomlinson is highly involved in community outreach, and her work is inspired and influenced by people living with Parkinson’s.

Read our Q&A with Dr. Tomlinson.

Dr. Barabara Vanderhyden

Dr. Barbara Vanderhyden has spent her career looking for the metaphorical missing pieces to some of ovarian cancer’s most complex puzzles. As a senior scientist at The Ottawa Hospital, professor at the University of Ottawa, and Corinne Boyer Chair in Ovarian Cancer Research, Dr. Vanderhyden’s work makes a 3,000-piece puzzle look like child’s play.

From her first award — the Soroptimist Award for her volunteering as a high schooler in 1978 — to the accolades she’s garnered since — including the Dr. J. David Grimes Research Career Achievement Award, the Capital Educator’s Award, and the Governor General’s Caring Canadian Award — Dr. Vanderhyden’s award-winning career has changed the way ovarian cancer is understood and treated today.

Learn why physiology is like a puzzle and why sucking eggs is a good thing in Dr. Vanderhyden’s lab.

The Ottawa Hospital is a leading academic health, research, and learning hospital proudly affiliated with the University of Ottawa.

Categories: Patient Care, Patient Care, TOH Family, TOH Family, TOH Family, TOH Family, World-Leading Research

True love will continue through legacy gifts

“When I search for you, I never look too far. In every room, in every corner – there you are.”

Jim Whitehead wrote that poem to his late wife, Pat, after she passed away. The two had a magical connection that spanned almost their entire lives, including over 35 years of marriage.

Pat and Jim first met as young children in an Orangeville neighbourhood where Jim lived, and where Pat would visit relatives. Eventually, the pair went their separate ways, and over the course of about 20 years, they each married and had two children, all boys.

It wasn’t until they were in their mid-forties and both living in Ottawa, that their paths would cross again. “We became ‘simultaneously singlelized’ and reunited,” Jim remembers, as a smile stretches across his face.

Love reconnected

Their reconnection was instant. “We both were at a party in Barrhaven, hosted by a mutual friend. When I saw her, I knew that this moment was it.”

The rest, shall we say, is history. The couple married and built their life together in their cozy home near the Civic Campus of The Ottawa Hospital. They shared a love of music, art and travel, all of which is obvious when you look around their home. They also had a deep connection to their community – in fact, Pat generously supported 40 local charities.

After Pat passed away in January 2018, following a seven-year struggle with the effects of Alzheimer’s dementia, Jim decided to revisit the charities he and his late wife had supported.

Patricia Whitehead in sitting on a couch in her home. — *Jim’s late wife, Patricia, pictured at their cozy home.*

Legacy of their love

Ultimately, he decided to leave a gift in his will to 11 organizations, including The Ottawa Hospital. During his work years, Jim some spent time as an employee of the geriatric unit of the Civic Hospital, now the Civic Campus of The Ottawa Hospital. With the hospital being just a stone’s throw from his front steps, this gift was important to him. “My sons were born there and my two stepsons as well. I worked there, Pat and I were both cared for at the hospital, and I realized that I wanted to do more.”

As Jim sits in his living room, he still grieves for the loss of his beloved wife. However, Pat’s presence fills their home, with the special touches, from the addition she designed to the pictures that hang on the wall to the marionettes that she made herself. Jim reflects on their special bond, which was so strong that it brought the two back together. “We were well matched,” smiles Jim. He continues, “I had never loved or been loved as much, or as well, as with my Patricia.”

Jim’s gift will be a lasting legacy for not only him but also of Pat, and it will honour their deep love of their community and each other. Their love story will continue for generations by providing care and attention to patients in years to come.

The Ottawa Hospital is a leading academic health, research, and learning hospital proudly affiliated with the University of Ottawa.

Categories: Donors, Gift In Will

Update: It is with sadness we share that Michael Baine passed away on February 24, 2023. Mike was an inspiration and a wonderful advocate and volunteer for The Ottawa Hospital. Our deepest condolences to his family and friends.

Published: April 2019

Michael Baine was on vacation in Florida when the governor general’s office called to tell him he was receiving a Sovereign’s Medal for Volunteers.

*Mike Baine has been a table captain at every President’s Breakfast since 2004.*

“I was blown away,” said Mike, a dedicated volunteer with The Ottawa Hospital Foundation since 2004. “It’s never something you think about when you are volunteering. For me, I love the work. I love the cause. It was win-win all the time for me.”

The medal, formerly known as the Caring Canadian Award, recognizes and pays tribute to dedicated people, like Mike, who’ve made a significant contribution to the community as a volunteer.

Mike knows many family and friends who have been patients at The Ottawa Hospital, and saw firsthand the great treatment and care they received. In 2004, he heard about the President’s Breakfast fundraising event, and thought it was a “brilliant” way to inform people about outstanding patient care and research at The Ottawa Hospital. Mike offered to host a table and invited nine people to join him.

He and his guests were wowed at the hour-long breakfast, hearing patients talk about how their lives―changed by an accident or illness―were saved by The Ottawa Hospital. They also heard from hospital President and CEO (at the time), Dr. Jack Kitts, who spoke about his health-care vision. These extraordinary stories of healing inspired them to make a donation to the hospital.

“I don’t travel in wealthy circles, but I know people who are committed to people,” said Mike who started teaching with the Ottawa Catholic School Board in 1972 and retired in 2007 as Superintendent of Special Education and Student Services. “My colleagues and friends have all chosen a people profession. They like helping people, so I approached them.”

Mike was so impressed by the incredible testimonials, and got such a great vibe from being there, that every year since he has been a table captain, inviting nine friends to also be inspired. Over the last 14 years, more than 100 people have been Mike’s guests at the President’s Breakfast.

“Some of my guests have become table captains themselves. But really, a lot of them are great ambassadors now for The Ottawa Hospital because of the amazing experience that one hour provides,” he said.

Then in 2009, when the Foundation set up a focus group to explore the idea of doing a cycling fundraiser for cancer research, they asked Mike to take part. The group gave the event an enthusiastic thumbs-up. And in 2010, Mike raised money for cancer research, and on September 11, four days before hosting a table at the President’s Breakfast, he got on his bike to pedal the first Ride the Rideau (now known as THE RIDE). He enjoyed the event so much, he signed up the following year and has participated in every ride event since. In September 2018, Mike had a bigger reason to ride after a close friend passed away from cancer. He raised a personal best of $5,000 for The Ottawa Hospital.

“I’ve met so many wonderful people while volunteering. People you get to know because you’re at the same events together,” said Mike. “And you meet the same people on the RIDE or at the finish lines. It becomes part of your life―that kind of philanthropy.”

Mike has also volunteered with CHEO, Children’s Aid Society of Ottawa, and the Youth Services Bureau. Making a difference in the lives of children is another cause close to his heart.

Mike was presented with the Sovereign’s Medal for Volunteers at a ceremony on April 9, 2019. Congratulations are in order to the other Foundation volunteers who also received this award for their exceptional commitment and tremendous support for The Ottawa Hospital: Gail and Philip Downey, Dr. Lothar Huebsch, and Sheryl McDiarmid.

The Ottawa Hospital is a leading academic health, research, and learning hospital proudly affiliated with the University of Ottawa.

Categories: Donors, Patient Care

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